What are the responsibilities and job description for the Shop Technician position at Concentric, LLC?
Description
The Shop Technician is responsible for managing the shop flow and repair of industrial battery / charger products in an efficient manner.
At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:
- Competitive pay – Plus incentive opportunities and overtime potential!
- Full benefits package that starts day one – Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.
- Uniform and boot allowance
- 8 paid holidays
- PTO - FT Employees receive 128 Hours of PTO Annually
- Training and mentoring – Learn from our experts in the industry
- Advancement opportunities – 80% of current service managers started out as techs!
The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.
Shot Technician Job Responsibilities:
- Perform battery repairs to include acid adjustments, load tests, cell replacements, cable repairs, connector, contact tips, washes, and painting.
- Train on the electrical operation of SCR, Ferroresonant, and High Frequency charging technologies, and assist with repairs as needed.
- Pick-up and deliver products.
- Coordinate, collect, band, and ship scrap batteries.
- Maintain company vehicles that are used on job assignments.
- Clean and maintain an orderly warehouse, assist with inventory management, and complete minor facility repairs as needed.
- Assist Field Service Technicians on PMs.
- Travel on occasion to other branches or job sites to assist with product installations, removal, or repairs (some overnight travel required).
- Build strong relationships with customers.
- Other duties as assigned by supervisor.
Requirements
The Shop Technician might be for you if you have . . .
- High School or GED Diploma required. Prefer an Associate Degree from an approved two-year college or university or very strong equivalent experience.
- Must be able to pass a background check
- Must be able to pass a drug test, our technicians are subject to random drug
- Working knowledge of basic AC and DC electrical/electronic theory.
- Strong communication, problem solving, and analytical skills.
- Ability to organize his/her own work and work independently, with limited supervision.
- Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.
- Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
- Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
- Ability to work collaboratively with other departments toward the greater good of the organization.
- Ability to adapt to a fast-changing environment.
- Experience in material handling environment is preferred, but not required.
- Intermittent travel expected within designated territory, home most nights.
- A valid driver’s license, CDL a plus but not required.
- Willingness to work occasional overtime.
*This job description is subject to change at any time.
Concentric, an OnPoint Company is a leading provider of DC power and equipment maintenance solutions to warehouse and manufacturing customers. Our custom, engineered power systems and maintenance solutions minimize costly downtime through forklift power solutions, mission critical backup power and on-site forklift and allied equipment maintenance. Our mission is to eliminate interruption in our customers operations and allow them to focus on running their business. OnPoint Group has been awarded the 2020 Best Managed Companies by Deloitte and been named to the Inc. 5000 Fastest Growing Companies list for seven consecutive years! We believe in challenging the status quo and finding a better way to do business, which is how we have grown into the company we are today.
The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
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