Scum Master

Job Title:

Scum Master

Job Description

We're Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
Challenge Conventions-Deliver outcomes unimagined-Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We're a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.


You must be in Denver, Colorado

Are you truly passionate about Scrum and lean-agile practices? Have you put in your dues leading Scrum on technical delivery teams? Do you not just talk the talk – but really walk the walk? Do you have technical chops yourself or have you worked with engineers long enough to understand their ways? What can you teach us about the essence of this role and how can you help us elevate our game?

We are not looking for project managers or other career professionals looking to break into technology and the Scrum Master role. We need a fully formed career Scrum Master, someone ready to hit the ground running, but who also understands this is a journey of continuous learning, and there are always opportunities to improve or grow in the role.

Come to your interview: prepared to discuss the details of this job description; ready to walk through technical and process scenarios and questions; able to speak to your real-life professional experiences as they pertain to these points and the role; eager to tell us who you are, why you would be a fit for this role, and the reasons you are passionate about lean-agile. How do you feel about the state of lean-agile in 2024; tell us; it matters!

Responsibilities for Scrum Master

• Lead the Scrum team in using lean-agile and Scrum practices
• Helping the product owner and development team to achieve customer satisfaction
• Lead the Scrum and development teams in self-organization
• Remove impediments and coach the Scrum team on removing impediments
• Help the scrum and development teams to identify and fill in blanks in the lean-agile frameworks
• Resolve conflicts and issues that occur
• Help the Scrum team achieve higher levels of Scrum maturity
• Support the product owner and provide education where needed
• Support the customized framework and playbook that defines our ways of working
• Support scaling-framework mechanisms and understand and drive how your Team(s) interface with Program-level work

Qualifications for Scrum Master

• Prior experience on multiple Scrum teams
• Prior experience with SAFe and/or scaling agile frameworks
• Appropriate agile certifications from leading frameworks providers (SAFe, Scrum.org, Scrum Alliance)
• Ability to analyze and think quickly and to resolve conflict
• Knowledgeable in techniques to fill in gaps in Scrum
• Ability to determine what is Scrum and what is not
• Ability to bridge the divide between academic ideas and real-world application
• Experience with successful Lean-Agile techniques
• Ability to work with and lead a team
• Strong communication, interpersonal, and mentoring skills
• Ability to adapt to a changing environment
• Self-motivation and ability to stay focused in the middle of distraction and high pressure

#ConcentrixCatalyst

Location:

USA Denver - 707 17th Street

Language Requirements:

Time Type:

Benefits:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

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If you wish to review the Affirmative Action Plan, please click here.