Account Representative

Job Purpose:

To develop solid, long-standing relationships with home health, hospice, and palliative care referral sources (decision makers) including but not limited to physicians, acute care hospitals, long-term acute care facilities, inpatient rehabilitation hospitals, and nursing homes.

Responsibilities to include by are not limited to:

• Act as main point of contact for all existing and potential referral sources
• Responsible for visiting existing and potential referral sources within the service area including physicians, case managers, social workers, administrators of health care facilities, and other potential referral sources
• Provides routine education on various clinical services offered that benefit the referral source’s patients
• Facilitates effective communication with all current and potential referral sources and responds promptly based on predetermined benchmarks and appropriately to any concerns
• Ability to meet and exceed targeted benchmarks for daily, weekly, and monthly referral source visits
• Proficiently meets and exceeds targeted benchmarks for referrals by payor type, daily, weekly, and monthly
• Provides “lunch and learn” events, attend wellness events, and other company sponsored events for current and potential referral sources
• Maintains precise records of daily activities and referral contact profiles within the Customer Relationship Management (CRM) system
• Gathers competitor intelligence along with regular market analysis, identifies and targets new and existing services, while providing constant updates to leadership regarding new referral opportunities
• Purses continuous product knowledge and industry trends
• Works collaboratively with Corporate Communications and leadership on the creation and improvement of various marketing tools including brochures, exhibit displays, press releases, and advertising
• Conducts marketing activities ethically and according to the policies, procedures, and protocols of the agency
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional organizations
• Maintains absolute confidentiality of information as required by state/federal regulations and company policy.

Skills/Qualifications:

• Valid driver’s license, valid auto insurance, and dependable transportation are required
• Excellent communication skills are required
• Four years of relevant sales experience with proven success required
• Bachelor’s degree in marketing or business administration preferred
• Home Health, Hospice, and/or Palliative Care knowledge preferred
• Microsoft Excel, Word, and PowerPoint knowledge required
• Customer Relationship Management (CRM) experience preferred
• Strong routing and time management skills are required

Excellent incentive bonus structure with plenty of earning potential.

Work Remotely

• No

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Education:

• Bachelor's (Preferred)

Experience:

• Sales Experience: 4 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: On the road

Salary : $55,000 - $65,000