What are the responsibilities and job description for the General Manager position at Confidential?
Tropical Smoothie Cafe
General Manager
At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of Tropical Fun! Our Café Managers are key to delivering on this promise which is driven by the Tropical Smoothie Café values: Solid Relationships, Playing to Win, Creative Spirit and Living Better! If you are an experienced Manager in Food & Beverage and are ready to take the next step in your career, then Tropical Smoothie Café is the career for you!
Sobremesa Hospitality Management is currently hiring a General Manager for its Tropical Smoothie Café! This position will report to the Director of Operations.
Salary: 41K
Position: Full Time
Responsibilities:
- Maintain high standards of food, service, health, and safety, ensure the efficient and profitable business performance of the café and the optimal utilization of staff and resources
- Accountable for all duties in the Café as well as internal control and employee safety
- Responsible for meeting the brand’s standards and procedures
- Set Daily, Weekly, and Monthly operating goals and objectives
- Responsible for the profitability of the store
- Interacts with crew members, customers, and vendors using “Tropitude” (Tropitude is our “mojo” and what makes Tropical Smoothie Café fun and different. It means having energy and creating a positive atmosphere).
- Delivers “Unparalleled Hospitality” to each customer that visits our café.
- Recruits, interviews, hires, and trains new Crew Members and Crew Leaders to ensure the café is staffed at the appropriate level.
- Manages and delegates daily functions of the café, including prepping products, making food and smoothies, serving customers, and completing daily and weekly cleaning duties.
- Manages the ordering, inventory, and reconciling invoices for all products.
- Hits sales goals, manages labor, and controls inventory using the MyInventory program.
- Ensures sanitation practices are being used in handling and preparing food in the kitchen.
- Ensures all safety and security policies are being followed as set by the brand.
- Lead the way by working with each Crew Leader and Crew Member to deliver café controllable Profit and meet targeted goals in the café
- Accountable for coaching and training store leadership teams to maximize operational excellence.
- Supports training initiatives, is involved in the process for new employee orientation and monitors training processes to ensure quality training of team members.
- Ensures maintenance of equipment, facility, and grounds through the use of a preventative maintenance program
- Ensures food quality and 100% customer satisfaction
Requirements:
- Must be 18 years
- High Energy and Passion for People and Food.
- High School Diploma or equivalent required
- Knowledgeable in COGS and Labor is highly preferred
- Knowledgeable in P&L statement is highly preferred
- Motivated, Energetic, and Sales Driven
- Must be flexible to work weekends, evenings, and holidays
Job Type: Full-time
Pay: Up to $41,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
Experience level:
- 1 year
Restaurant type:
- Fast casual restaurant
- Quick service & fast food restaurant
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: In person
Salary : $41,000
