What are the responsibilities and job description for the Hotel General Manager position at Confidential?
Job Opportunity: General Manager Position
Are you an enthusiastic and experienced hospitality professional searching for a fulfilling leadership role? Super 8 Hotel by Wyndham is currently seeking a motivated and dedicated individual to join our team as a General Manager. As the General Manager, you will play a pivotal role in overseeing all aspects of hotel operations, ensuring exceptional guest experiences, and maximizing profitability.
Responsibilities:
- Staff Management: Recruit, train, and supervise hotel staff, fostering excellent customer service and efficient operations.
- Ordering and Inventory Management: Maintain inventory levels and procure supplies, including guest amenities and breakfast items, to ensure seamless hotel operations.
- Compliance with County and City Regulations: Ensure adherence to all county and city regulations while maintaining necessary certifications.
- Scheduling and Shift Management: Develop and manage staff schedules to ensure adequate coverage and optimize productivity.
- Software System and Revenue Management: Utilize hotel software systems and implement revenue management strategies to maximize occupancy and revenue.
- Sales Support and Contract Management: Collaborate with the sales team to drive revenue and assist in contract management.
- Basic Maintenance Support: Provide guidance and support for basic maintenance tasks to ensure the hotel remains well-maintained and functional.
- OTA Platform Review Response: Monitor and respond to reviews on OTA platforms to uphold a positive online reputation.
- Vendor Management: Establish and maintain relationships with vendors to ensure timely delivery and favorable pricing.
- Hospitality Experience: Apply your industry knowledge and experience to deliver exceptional service and create memorable guest experiences.
- Fluent English Skills: Strong verbal and written communication skills in English are required.
- Efficient Hotel Operations: Diligently work towards ensuring smooth and efficient hotel operations.
- OTA Rating and Review Improvement: Strive for positive ratings and reviews on OTA platforms through exceptional service and guest satisfaction.
Qualifications:
- Previous experience in hotel management or a similar leadership role is required.
- Solid understanding of hotel operations, including staff management, ordering, inventory management, and revenue management.
- Proficiency in hotel software systems and OTA platforms is essential.
- Excellent interpersonal and communication skills to effectively lead and motivate a diverse team.
- Ability to collaborate with the sales team and assist in contract management.
- Basic knowledge of maintenance tasks to provide guidance and support when necessary.
- Demonstrated ability to respond to OTA reviews and maintain a positive online reputation.
- Fluent in English, both spoken and written.
- Strong organizational and multitasking skills to handle various responsibilities concurrently.
If you possess the qualifications and skills outlined above and are ready to take on an exciting leadership role, we invite you to apply for the General Manager position at Super 8 Hotel by Wyndham. Join our team and contribute to our goal of providing exceptional service and memorable experiences to our guests.
To apply, please send your resume, cover letter, and any relevant certifications to [email address]. We appreciate the interest of all applicants, but only those selected for an interview will be contacted.
Super 8 Hotel by Wyndham is an equal opportunity employer. We value diversity in our workforce and encourage candidates from all backgrounds to apply.
Job Types: Full-time, Contract
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- Flexible schedule
Schedule:
- Weekends as needed
Ability to Relocate:
- Dunn, NC: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000 - $50,000
