Medical Front Office Assistant

Mid-Wilshire based Dermatology practice is looking for a dynamic Front Office Associate to support our practice (www.pearlgrimesmd.com).

We are looking for the right Front Office person who is a team player, detailed oriented, and has the ability to multi-task in a fast-paced environment. This position is key to help providing and communicating seamless care between the front and back office. The right person for this position will see what needs to be done and will jump right in to get the job done correctly.

Description of certain duties:

Duties include, but are not limited to:

Heavy phone answering

Scheduling follow up appointments

Patient Check-in/out

Patient scheduling & rescheduling

Maintaining Product Inventory and Vendor Orders

Fulfillment of patient product orders

Act as the Office Building liaison (security, parking, rent) when necessary

Act as an Equipment Vendor/Repair liaison

Assist in Ordering of office supplies

Handle Requests for Rx

Respond to patient messages left for staff or provider

Appointment reminder calls

Patient check-outs, balance collections

Handle requests for medical records, including finding and completing patient charts.

Picking up all telephone messages

Excellent Computer skills are essential.

Candidate should have knowledge of Covid-19 safety protocols.

Candidate Skills:

• Excellent in-person and telephone customer service skills

• Excellent verbal, nonverbal and written communication skills

• Ability to work independently as well as in a team

Requirements:

At least 2 years of relevant experience in a busy medical office

Valid proof of full COVID-19 vaccination (including booster shots, when available)

Professional attitude and appearance.

Equal Opportunity Employer:

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military status, pregnancy or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

We comply with the ADA and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

We do not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by our company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that we will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Work Remotely

• No

Job Type: Full-time

Pay: $16.00 - $25.00 per hour

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 10 hour shift
• 8 hour shift

COVID-19 considerations:
Candidate must be fully vaccinated, wearing masks, and enforce distancing.
Valid proof of full COVID-19 vaccination (including booster shots, when available)

Education:

• High school or equivalent (Preferred)

Experience:

• Medical receptionist: 3 years (Required)

Work Location: One location