What are the responsibilities and job description for the Program Manager position at Confidential?
Summary:
This position provides day-to-day leadership and acts as the liaison between the customer and the Company to ensure that the parts produced meet the customer’s delivery and quality goals as well as the Company’s cost and profitability goals. Serves in a matrix organization to ensure company commitments are met. Drives customer satisfaction through constant interaction with the customer and the entire organization in a positive manner. Develops and maintains management tools/metrics to monitor and report progress from contract award to contract closeout. Conducts quarterly Program Management Reviews (PMRs).
May supervise, directly or indirectly, up to 10 employees.
Essential Duties and Responsibilities:
· Interface with operations to ensure quality parts that meet or beat cost and profitability targets are delivered to the customer on time
· Provide “sense of urgency” for the entire Organization as it pertains to the assigned program(s)
· Conduct contract review and manage new production introduction processes
· Facilitate positive, constructive communication between the customer as well as the company and its departments
· Support efforts to ensure overall customer satisfaction relative to current project and prospective, follow-on business
· Provide leadership and direction with emphasis on team building through effective communication
· Comply with Government regulations and the company’s Equal Employment Opportunity and Affirmative Action policies
· Maintain a safe workplace
· Accepts and adapts easily to change
· Ensure that all activities are consistent with Company Mission Statement
· Other duties as assigned
Requirements:
To perform this job successfully, an individual must be able to perform each essential function and assigned task satisfactorily. The requirements listed below are representative of the knowledge, skills, competency, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· BS degree in engineering, science or business
· 5 years applicable industry experience desired
· Demonstrated ability to influence across functional lines within the company and within customer organizations
· Able to influentially manage in a matrix organization without direct reports
· Proficient in EXCEL including V look-up, familiar with ESIS, customer Portals and GSS, Vantage, and/or SyteLine ERP systemsis helpful
· U.S. Citizen or Permanent Resident (ITAR requirement)
· Read, write, and speak English fluently
· Sense of urgency
· Ability to meet frequent short timeline goals and deadlines and manage competing priorities
Job Type: Full-time
Pay: $65,000.00 - $95,000.00 per year
Ability to commute/relocate:
- Wichita, KS 67203: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Work Location: Multiple Locations