What are the responsibilities and job description for the Retail Store Manager position at Confidential?
We are a Specialty Craft Store, looking for a results driven Retail Store Manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in the craft industy and retail management. Store manager responsibilities include supervising, training and development, ordering, receiving, and financial management. A background in the craft and sewing industry and being a proficient sewer is a huge plus.
Responsibilities
- Develop business strategies to raise our customers’ experience, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase market share
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
- Additional store manager duties as needed
Skills
- Proven successful experience as a retail manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- Employee discount
Experience level:
- 10 years
Shift:
- 8 hour shift
Weekly day range:
- Every weekend
COVID-19 considerations:
All team members wear a mask and we ask our unvaccinated guests to do the same.
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 10 years (Required)
Work Location: One location
Salary : $40,000 - $60,000
