What are the responsibilities and job description for the Surgery Scheduler position at Confidential?
We are a mission-driven organization that is looking for high performers, movers, shakers and innovators! We are working hard to create a first-class ambulatory surgery center, but we know how to have fun too! We are growing quickly and care deeply about the development of our team, both professionally and personally. We value optimism, compassion and teamwork, and above all, are united by our shared commitment to put patients first.
We are proud to be an Equal Opportunity Employer welcoming diversity in our workforce. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We are currently seeking a qualified applicant for a full-time Surgery Scheduler position. Under the supervision of the Business Office Manager, this individual is responsible for assuring all clerical duties are performed accurately with attention to assisting patients, staff, and physicians in a courteous manner.
Primary Duties and Responsibilities Include:
- Maintains complete and accurate records and files.
- Schedules surgical procedures.
- Coordinates specific scheduling requests for time and equipment with the Nursing Director/OR Charge Nurse.
- Ascertains privileges of scheduling Physicians.
- Prints and distributes procedure schedules.
- Enters registration and insurance information into the computer.
- Reschedule cancelled or postponed cases, communicates cancelled and/or add-ons to Pre-op, PACU, OR, anesthesia and administrative staff.
- Ensures times, procedures, patient and Physician names are complete and accurate on schedule before distribution.
- Ensures all related and pertinent clinical information is forwarded to the Pre-op, OR and materials coordinator.
- Communicates with Anesthesia regarding surgery schedule to ensure coverage.
- Verify with Physician's offices scheduled procedures and block time utilization at least one week in advance.
- Learns all aspects of reception and insurance verification job responsibilities.
- Demonstrates the ability to operate and maintain copy machine, adding machine, postal meter and keyboard.
DEMONSTRATED SKILLS:
- Be able to read, write and communicate and present a neat professional appearance.
- Create a good impression as a friendly, empathetic, composed and efficient individual. Demonstrate reliability, a pleasant attitude and a willingness to perform the duties as required.
- Be detailed oriented.
- Establish and maintain courteous and professional working relationships with Physicians, clinical and business office staff, patients and family members.
- Able to maintain and comply with patient confidentiality and integrity policies on all matters.
- Must have BLS certification within six months of working at the Center.
MINIMUM BACKGROUND & EDUCATIONAL REQUIREMENTS:
Must have a high school diploma or equivalent. Technical training and/or work related experience necessary. Must have computer experience working with Window’s based systems. Completion of a medical terminology course and knowledge of health insurance plans preferred. Previous surgery scheduling experience preferred.
HIPAA PRIVACY AND CONFIDENTIALITY REQUIREMENTS:
Surgery Scheduler will have access to confidential information, both written and oral, in the course of his/her employment and job responsibilities. In order to maintain the integrity of Protected Health Information (PHI), this information may not be disclosed to any unauthorized individuals as outlined in the policies and procedures of the Surgery Center.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Surgery Scheduling: 2 years (Required)
Work Location: In person
Salary : $20 - $30