What are the responsibilities and job description for the Third Key Holder position at Conn's Home Plus?
Responsibilities:
- Answers incoming customer calls and greets customers warmly and assists with any customer issues or questions.
- Takes payment information and other required information such as addresses and phone numbers for customer checkout
- Places or cancels customer merchandise orders
- Answers customer questions about warranties or terms of sale
- Provides the highest level of customer service
- Opens, closes and balances register
- Upholds company standards for merchandise presentation and cash wrap cleanliness
- Assists store with other tasks as business need arises
- Assists in inventory control including tagging products
- Provides general warehouse support in the store
- Assist in maintaining the cleanliness of Conn’s stores and customer carry-outs
Qualifications:
- Computer and clerical experience is preferred
- Must have excellent customer service skills
- Data entry skills preferred
- Must have good organizational skills
- Credit check may be required
- High school diploma or GED is required
- Full time retail schedule, including evenings/nights, weekends and holidays, with overtime as needed
- Required to successfully complete a pre-employment background check prior to beginning employment.
Conn’s History:
The Conn’s HomePlus Team is in the people business – people serving other people. For over 130 years, we have been wholly dedicated to enriching the lives of our employees and providing superior experiences for our customers. From professional development and career-growth opportunities for our employees, to high-quality products and purchasing options for our customers, Conn’s is excited to serve you!
The people business depends on team members who are excited about making a positive impact on those around them. Whether your interest is in retail sales, warehouse and repair operations, call centers, or corporate opportunities, you can find a home and career with the Conn’s HomePlus Team.
Conn’s is PROUD to be an equal opportunity employer.
Job Types: Full-time, Contract
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Weekend availability
Supplemental Pay:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Madison, TN 37115: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Retail Store Managers: 1 year (Preferred)
Language:
- Bilingual (Preferred)
Work Location: One location