What are the responsibilities and job description for the Service Dispatcher position at Conn's HomePlus Service Department?
***$15.00/hr***
***$15.50/hr after 6 months***
***$16.00/hr after 12 months***
The Service Dispatcher’s role is to dispatch all Service calls to the Field Technicians.
Responsibilities:
- Call the customer and schedule Service calls
- Works Service Reports
- Must be able to multitask and assist the front counter customer
- Must have computer skills and able to work with Access, excel word etc…
Qualifications:
- Minimum one year of dispatching experience
- Must be proficient in Access, Excel, etc…
- Experience using a personal computer or CRT is required
- Ability to work Monday – Saturday, 40 hour work week between the hours of 730-530
- Must have excellent phone skills
- High school diploma or GED is required
Company Benefits:
- Health Coverage
- Dental Coverage
- Vision Coverage
- 401(K) Program
- Accrued Vacation time
- Tuitions Assistance
- Employee Discounts
Conn’s is PROUD to be an equal opportunity employer.
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Dispatching: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Ability to Relocate:
- San Antonio, TX 78219: Relocate before starting work (Required)
Work Location: In person
Salary : $15
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