What are the responsibilities and job description for the Dock Manager position at Conn's HomePlus?
Cross Dock Manager - Now Hiring
Overview - The Manager, Cross Dock has primary responsibility of product flows for same-day home delivery and is measured by relevant metrics and KPI’s. This leader will provide training and performance feedback while maintaining a safe and productive environment. The incumbent will work in conjunction with the Regional Cross Dock Manager in facilitating strong partnerships with Conn’s showrooms and the 3rd party delivery providers.
Key Duties & Responsibilities
- Oversee all operations conducted at the assigned cross dock, such as the scheduling of customer deliveries, receiving freight, inventory control, maintenance of vehicles
- Enter credits for delivery teams according to payroll deadlines, processing damaged product, and ensuring facility maintenance and cleanliness
- Directly manages all personnel assigned at the cross dock, possibly including the indirect supervision of third-party employees
- Support the retail stores in the assigned market with meeting sales goals and properly handling delivery, merchandise, and customer service issues
Required Experience
- 2 years management experience required, preferably in warehouse and delivery
Preferred Experience
- Bachelor’s degree
Skills & Abilities
- Sound decision-making and problem-solving skills
- Excellent customer service and follow-up skills
- Ability to work independently and as part of a team
- Must be able to occasionally position self to maintain/move product throughout the facility and be able to remain in a stationary position for extended period
- Must be able to constantly work in an open/outdoor warehouse environment
- Ability to travel up to 10%
- Can lift 75 lbs. unassisted, and up to 250 lbs. with assistance
Working Conditions
- Must be able to work in a non-climate-controlled warehouse environment and outdoor conditions
- May require prolonged periods of standing, walking, and lifting
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Work Location: One location
Salary : $65,000