Solution consultant

Work with clients at the broker, account manager and consortium levels to identify groups ready to pursue wellness initiatives.

Coordinate with CC3 clinical and marketing teams to support clients in implementation of wellness initiatives, to include CC3 service lines.

This position requires great attention to detail, advanced organizational skills, strong computer and technology skills, and the proven ability to start, manage, and complete complicated projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Main CC3 contact responsibility for consortium and broker book of business as assigned.
• Attend all assigned board meetings with the occasional expectation of presenting.
• Build relationships with key clients, board members, and brokers.
• Build and maintain relationships with Benecon Account Management staff assigned to shared consortiums.
• Design specific, custom health & wellness campaigns for clients that will promote behavior change, address claims data, and increase health literacy in employee populations.
• Collaborate with clinical team to develop evidence-based Wellness Solutions strategies for clients that align with claims data.
• Consult with clients and support the implementation of custom wellness strategies, to include the ConnectCare3 wellness platform / app and other internal and external programs that target top claim drivers.
• Collaborate with Wellness Innovation team to maintain a well-versed, working knowledge of ConnectCare3’s wellness platform / app functionality and operations.
• Manage preferred vendor relationships and provide introduction to clients, as needed.
• Must be an effective communicator providing information to internal and external contacts by phone, in written form, email, or in person in a timely, clear, concise, and understandable manner.
• Demonstrate successful execution of business strategies for company products and services.
• Identify areas of improvement to current services.

These duties and responsibilities are intended to describe the general nature and level of work involved for this job. This is not an exhaustive list of all duties or responsibilities.

PHYSICAL REQUIREMENTS :

• Frequent travel to client locations, sometimes up to several hours away for presentations that may be multiple hours in length, begin / end early in the day or late in the evening.
• Must be able to sit or stand and type utilizing computer for up to 80% of the workday.
• Must be able to talk on the phone.

QUALIFICATIONS :

• Bachelor’s degree in the health sciences or business required. Master’s degree in Healthcare Administration, Public Health, or Health Promotion preferred.
• Minimum of 5 year’s work experience in a healthcare, wellness or benefits consulting setting required. At least one year of wellness consulting strongly preferred.
• Public speaking experience required. Bilingual in English & Spanish preferred.
• Must possess and maintain a valid driver’s license.

KNOWLEDGE, SKILLS AND ABILITIES :

• Excellent communication skills in both verbal and written format required.
• Ability to tackle a problem by using a logical, systematic and sequential approach and anticipate the implications and consequences and take appropriate action to be prepared for possible contingencies.
• The ability to demonstrate support for innovation and for organizational changes needed to improve the organization’s effectiveness.
• Strong knowledge of MS Office suite and other software programs and technology.
• Requires the ability to maintain strict adherence to confidentiality standards.
• Requires the ability to work on multiple projects and shift priorities.
• Requires excellent attention to detail.
• Requires developed customer service skills.
• Ability to work independently on assigned tasks.
• Requires advanced problem solving and reasoning skills.

Last updated : 2024-05-08