What are the responsibilities and job description for the Healthcare Account Manager position at Consilium Staffing?
*This is an office based position that does not require travel and is based from our corporate headquarters in Las Colinas, Tx.
Company Description
Consilium Staffing is a specialized locum tenens staffing firm that focuses on providing temporary staffing solutions for healthcare providers. Our services are designed to support both healthcare facilities and professionals by delivering tailored placement solutions that address specific needs and preferences.
Role Summary
We are looking for Account Managers who bring a passion for connecting healthcare professionals with short-staffed healthcare facilities in rural and other underserved communities. With the multifaceted nature of this role, the ideal candidate is able to think on their feet, find creative solutions to problems, and effectively manage relationships.
Primary Responsibilities
Client Relationship Management: Understanding the needs of the client to provide tailored staffing solutions and acting as the main point of contact between the locums professionals and healthcare facilities.
Client Retention: Develop and implement strategies to enhance client satisfaction and loyalty, including regular follow-ups and addressing concerns proactively.
Market Research: Stay informed on industry trends within the competitive landscape and changes that might impact client needs or staffing strategies.
Crisis Management: Quickly respond to urgent client needs or staffing emergencies, coordinating with internal teams to find solutions and mitigate disruptions
Collaboration with Internal Teams: Work closely with the recruitment and client sales team to understand staffing capabilities and ensure that client demands are met. Coordinate with billing, credentialing, privileging and other operational teams related to client accounts.
Qualifications
- Strong communication and interpersonal skills
- Demonstrated ability to build and maintain long-term relationships in both a B2B and B2C capacity
- Goal-oriented with a track record of meeting and exceeding metrics
- Ability to juggle multiple tasks at once
- Resilience and the ability to handle rejection and objections positively
- Ability to quickly establish a working knowledge of all medical specialties for physicians, advanced practitioners, and mental health providers
What We Offer
- A competitive base salary contingent on experience
- Uncapped monthly commissions
- Internal promotions and opportunity for career advancement
- Interactive, hands-on leadership team
- Vision & Dental Benefits
- Medical Benefits
- 401(k)
- 9 company paid holidays
