Job Posting for Front Desk Associate (Day Shift) at Constellis
Position Summary
The Front Desk Associate will be responsible for registering arriving guests, assigning rooms, and checking out guests at the end of their stay.
Responsibilities
Answer telephones and direct the caller to the appropriate individuals/areas
Answer questions about services, checkout times, the local community, or other matters of public interest
Report problems with guest rooms or public facilities to members of the housekeeping or maintenance staff for them to correct the problems
Provide assistance to facility guests (i.e., issues meal badges)
Responsible for all front-office operations, information, and services for the lodge
Ensure practice of health and safety regulations
May also assist with other related clerical duties such as photocopying, faxing, filing, data entry, and collation
Other duties as assigned
Qualifications
High school diploma or equivalent required
Two years of receptionist or guest services experience required.
Effective oral and written communication skills
Strong organizational skills with the ability to manage time and multiple priorities to completion
Problem solving skills with an analytical thought process
Ability to adapt to a rapidly changing environment
WORKING CONDITIONS
Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday-Friday from 8:00 am to 5:00 pm, however some extended or weekend hours may be required.
Physical Requirements
Must be able to lift, lower, carry, push, or move objects up to 25 lbs. Various tasks may require intermittent standing or prolonged sitting, and the ability to walk, reach, kneel, crouch and handle work related supplies and tools.
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