Front desk associate

POSITION SUMMARY

The Front Desk Associate will be responsible for registering arriving guests, assigning rooms, and checking out guests at the end of their stay.

RESPONSIBILITIES

• Answer telephones and direct the caller to the appropriate individuals / areas
• Answer questions about services, checkout times, the local community, or other matters of public interest
• Report problems with guest rooms or public facilities to members of the housekeeping or maintenance staff for them to correct the problems
• Provide assistance to facility guests (i.e., issues meal badges)
• Responsible for all front-office operations, information, and services for the lodge
• Ensure practice of health and safety regulations
• May also assist with other related clerical duties such as photocopying, faxing, filing, data entry, and collation
• Other duties as assigned

QUALIFICATIONS

• High school diploma or equivalent required
• Two years of receptionist or guest services experience required.
• Effective oral and written communication skills
• Strong organizational skills with the ability to manage time and multiple priorities to completion
• Problem solving skills with an analytical thought process
• Ability to adapt to a rapidly changing environment

WORKING CONDITIONS

Work is typically based in a busy office environment and subject to frequent interruptions. Some extended or weekend hours may be required.

PHYSICAL REQUIREMENTS

Must be able to lift, lower, carry, push, or move objects up to 25 lbs. Various tasks may require intermittent standing or prolonged sitting, and the ability to walk, reach, kneel, crouch and handle work related supplies and tools.

In an ever-changing and complex world, security concerns are paramount. Enhanced security requires education, training, and specialized skills.

Constellis provides end-to-end risk management and comprehensive security solutions to safeguard people and infrastructure globally.

Our team of strategic problem solvers has a steadfast moral compass and unwavering dedication to creating a safer world.

Operating globally and based in the Washington D.C. area, our employees bring unparalleled dedication and passion for creating a safer world and upholding the highest standards of compliance, quality, and integrity.

As a leading global provider of risk management, security, humanitarian, training and operational support services to government and commercial customers worldwide, Constellis' forward-thinking solutions include a range of synergistic services, including background investigations, social intelligence tools, advanced training, logistics and life support, UAV and K9 services, and crisis response mitigation.

At Constellis, our number one priority is to secure success for our customers.

Last updated : 2024-05-20