Recruiter

Join our CP360 Family, today! 
 

Who We Are: 

We are proud to call ourselves innovative leaders in the call center industry and value how we have been able to grow significantly from 5 to 3000 employees since opening 15 years ago. We are certified and offer an award-winning culture that is enthusiastic about adding next-level talent to our operations as we continue to expand.  

At ContactPoint 360, we trust and empower our team when it comes to providing best-in-class interactions. Please check out our video on YouTube. This video is designed to give you an idea of the type of culture we have created here at ContactPoint 360: https://youtu.be/u3MiunLjyuA   

Who You Are:

We are looking forward to hiring a well-spoken and experienced candidate who Screens applications and selects qualified candidates. Schedules interviews; oversees preparation of interview questions and other hiring and selection materials. Assists with the interview process, attending and conducting interviews with managers, directors, and other stakeholders.

Responsibilities:

• Build applicant pipeline by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites
• Provide organizational information, opportunities, and benefits to potential candidates and external partners
• Conduct recruitment presentations and support hiring events and initiatives
• Determine applicant requirements through a comprehensive job analysis for all key positions and understand core competencies
• Attract applicants by creating appealing position descriptions and cascade out to external recruitment partners, job sites, and networks
• Determine applicant qualifications by interviewing applicants, analyzing responses, verifying references, and completing back-check processes before extending verbal and written offers of employment and following through with initial employee onboarding processes
• Evaluate applicants by discussing position requirements, discussing applicant qualifications, and fit with managers and the HR team
• Improve organizational attractiveness by recommending new policies and practices, monitoring job offers, and compensation practices, emphasizing benefits and perks
  Other duties as assigned

Requirements:

• Minimum of 1 years of recruitment, selection, onboarding, and training experience in a contact center or at least 2 solid years of working in a call center environment
• Post-secondary experience in Human Resource Management, Employee Relations, or Communications is considered an asset
• Strong verbal, written, and interpersonal communication skills
• Previous interviewing experience is considered an asset
• Strength-based people and rapport-building skills
• Supports diversity and inclusion initiatives
• Participation in professional organizations and social media channels
• Strong computer and telephony skills including Microsoft Office Suite, Teamwork, etc
• Well-versed in ATS, HRIS, social media channels, and other relevant recruitment and selection platforms

WE ARE AN EQUAL-OPPORTUNITY EMPLOYER 
We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, or disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification. 

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LinkedIn: ContactPoint 360
Facebook: ContactPoint 360
Instagram: ContactPoint 360
Twitter: ContactPoint 360