What are the responsibilities and job description for the Referral Coordinator position at Conviva?
Conviva Care Solutions is seeking a hard-working and dedicated Referral Coordinator to prepare and process all managed care referral paperwork, schedule and pre-register patients for exams and procedures with specialists and providers outside of the primary care physician's office.
Job Functions
- Prepares and processes all managed care referral paperwork.
- Gathers pertinent information from physicians, nurse practitioners and nursing staff to complete referrals.
- Contacts various offices/facilities to obtain necessary appointments for completing referrals.
- Maintains referral records and files documentation.
- Responds to patient inquiries regarding health plan referrals.
- Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Requirements
- 1 year or more of hands-on healthcare experience, as a Referral Coordinator, in a clinical setting, preferably within the Medicare population
- Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook
- Proficient with Medical Terminology
- Experience with Electronic Medical Records
- Excellent professional communication both written and verbal
- Ability to multi-task in a fast-paced environment
Preferred Qualifications
- Knowledge of ICD 10 and CPT coding
- Medical Assistant or Professional State Certifications related to healthcare
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Weekly day range:
- Monday to Friday
Experience:
- Referral coordinator: 1 year (Required)
- Electronic Medical Records: 1 year (Required)
Ability to Commute:
- Deerfield Beach, FL 33442 (Required)
Work Location: In person
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