What are the responsibilities and job description for the Office Manager position at Convoy Dental?
Dental Office Manager needed for busy family practice.
- We offer competitive compensation PLUS benefits.
- Position is Full time, Monday - Friday
Basic Qualifications:
- Our ideal candidate will have at least 4 years as a Dental Office Manager
- Comfortable and confident in running the daily operations of a successful dental practice.
- Friendly, excellent communication skills, comfortable presenting dental treatment great worth ethic and strong leadership abilities are required.
- Experience with Open Dental software is a PLUS!
POSITION SUMMARY
Position is located in San Diego (Kearny Mesa Area). The Office Manager delegates and oversees a variety of managerial and administrative duties while working closely with the Regional Manager. The Office Manager is ultimately responsible for the financial success of the office ensuring production/collections goals are met each month through successful treatment planning, for coordinating all staff activity within the office to maximize patient flow, productivity, and teamwork.
Other duties include, but are not limited to, patient relations, scheduling, account maintenance, consultations, treatment sales and planning, payment arrangements; quality management; personnel matters and employee performance; reporting; cash and payment reconciliation; employee work schedules; the company policy and procedure compliance; OSHA, HIPAA, and Code of Safe Practice Compliance; supply and cost-cutting; and risk management. The Office Manager is also responsible for promoting a safe and productive work environment with minimal stress.
Applicants must be currently authorized to work in the United States on a full-time basis.
Requirements, Duties & Responsibilities:
- Supervise all front and back-office staff members
- Work with office staff and doctors on dental services quality standards and customer service
- Motivate staff to increase production and maximize their potential
- Ensure that patients are greeted politely, and charts are passed to the back office in a timely manner
- Strong Treatment Coordination to include all applicable upgrades and maximizing patient benefits
- Monitor schedules to ensure optimal productivity; coordinate patient flow, maximize scheduling guidelines and monitor appointment confirmations
- Monitor full AR to ensure proper account balances (review for adjustments) and collections of accounts
- Ensure Day End Procedures are completed
- Responsible for Month End procedures by the deadline given
- Make sound and timely decisions – acting as a role model for office personnel by demonstrating the importance of time, efficiency, work ethic and a productive environment
- Strong treatment coordinator experience
- Bilingual (English/Spanish) preferred not required
Work Schedule
Working hours depend on the hours of operation of the dental office. As an exempt employee, the Office Manager may be required to work more than 40 hours per week.
About Us
We are family-owned, multi-location, and multi-specialty DSO dental offices serving our communities for over 30 years. Our multi-location offices include general dentistry and have several in house specialties. We feature in-house specialists so our patients can feel confident knowing they are getting the best care all at one convenient location, within their preferred offices.
Patient care is our number one focus, which is why we believe in accepting most insurances, including HMO, PPO, and Dentical. We want each of our patients to be able to get the dental care that they need, and work towards the smile they’ve always wanted! Therefore, we also offer many financial options as well including Care Credit and LendingClub & Sunbit.
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
Application Question(s):
- Do you know Open Dental software?
Education:
- High school or equivalent (Preferred)
Experience:
- Dental Management: 4 years (Preferred)
Work Location: One location