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Customer Service Representative and Office Administration Assistant

Cook Woods
Klamath Falls, OR Full Time
POSTED ON 5/29/2024

Hours

  • 8:00am - 5:00pm (flexibility is needed to come early or stay late some days)

Benefits

  • Paid Time Off
  • Growth opportunities
  • 401K Profit Sharing
  • Holiday Pay
  • Commissions (after learning our products)

Responsibilities

  • Assist customers with the order process from start to finish.
  • Answer emails and phones with professionalism and efficiency
  • Edit spreadsheets to enter product data
  • Assist in warehouse with lifting, shelving, moving wood products for inventory
  • Assist in outdoor photography with handling boards and wood blanks
  • Learn about exotic and domestic hardwoods to help customers select wood for amazing projects
  • Use creativity and enthusiasm in all aspects of your job!

Qualifications

  • High level of proficiency in written and verbal communication skills
  • Flexibility to work with changing business needs
  • Creativity and high level of integrity in customer service
  • High level of organizational skills and prioritization with excellent attention to detail
  • Ability to lift boards to assist in inventory and picture taking
  • Ability to stoop, bend, stand, lift, twist, sit
  • Fast Typing Speed (Minimum 60 wpm)
  • Proficiency in multiple computer programs

Looking to join a team where we work hard to get the job done? Cook Woods is a family run business that ships wood all over the USA and the world. We've been in business 24 years and just keep growing. The Administrative Customer Service Specialist will play an integral role in helping us take great care of our customers! If you're looking to work in a fast paced environment where there's lots to do and lots to learn, this will be a great fit for you.

Job Type: Full-time

Pay: $22.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Paid time off
  • Retirement plan

Schedule:

  • Day shift
  • Monday to Friday
  • Weekends as needed

Education:

  • High school or equivalent (Required)

Work Location: In person

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