Patient Services Specialist

Full Time - 40 hours per week, Monday - Friday with an occasional weekend shift

About Us

Cookeville Medical Clinic is the largest independent medical provider in Upper Cumberland delivering comprehensive healthcare for all ages at our 5 convenient locations (Baxter, Cookeville, Crossville, Gainesboro, and Sparta). We aim to be our communities’ preferred provider of personalized, innovative, high-quality and cost-effective healthcare. Our team members value commitment, integrity, responsibility, and ethics in order to promote teamwork, efficiency, professionalism, and compassion to ensure we’re providing the best possible outcomes for our patients.

What You’ll Be Doing

The Medical Receptionist is responsible for providing clerical, billing and reception support for the clinic.

The successful candidate will be able to:

• Check patients in and obtain patient information utilizing the web-based on-site
• Schedule appointments and follow-up with appointments as needed
• Collect and post proper patient payment, including print appropriate receipts
• Perform insurance eligibility checks prior to patient appointments
• Answer all phone calls timely, and in a professional and courteous manner
• Route calls and messages appropriately
• Effectively communicate with all staff and providers amongst all clinics
• Perform any and all other duties as assigned

What We’re Looking For

• High School Diploma or GED required
• Experience in the medical field, preferred
• Excellent PC skills, specifically with Microsoft Office Suite
• Strong organizational skills and ability to multi-task
• Ability to thrive in a busy, fast-paced clinic setting and maintain a passion to help those in need
• Excellent verbal and written communication and interpersonal skills required
• Work independently, requiring minimal or no oversight and guidance

What We Offer

• Competitive pay
• Medical, dental, and vision insurance
• Generous paid time off
• Paid Holidays
• 401k
• Continuing Education
• Flexible schedule

Cookeville Medical Clinic is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient
• Telehealth

Medical specialties:

• Primary Care
• Urgent Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Rotating weekends

Experience:

• Urgent Care or Primary Care: 1 year (Preferred)

Ability to Relocate:

• Sparta, TN 38583: Relocate before starting work (Required)

Work Location: In person