Information Governance NESP

Cooley is seeking a part-time Information Governance Non-Employee Service Provider (NESP) to join the IS/Information Governance ("IG") team.

Position Summary:

Cooley Information Governance (IG) embraces a culture of customer service excellence and all members of the department are expected to move this agenda forward. The Information Governance NESP is responsible for and will coordinate processes governing the life cycle, security, auditing, and disposition of physical and electronic information maintained by the firm as dictated by the firm's Risk Management, Information Governance, and Information Security policies, procedures, and guidelines.

Position Responsibilities:

• Scanning and pulling files from shelves and putting into boxes

• Preparing documents for scanning, including pulling paper clips, staples, binder clips etc.

• Print barcode sheets from Govern to apply to documents

• Feed documents into the scanner and do quality control to assure that images are identical to the physical documents. Once approved, will load images in document management system (iManage)

• Prep records that are past retention or have been scanned for destruction (with the exception of signed originals and records under litigation hold).

• Reassemble signed original documents and records under litigation hold and place back on the shelf.

Skills & Experience

Required:

• After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications

• Experience and demonstrated proficiency with one or more Record Management Systems (e.g., HP/Autonomy IRM, ARM or FileSurf, LegalKey, etc.) and/or Document Management Systems (e.g., iManage, Docs Open, etc.) used for the management of physical and/or electronic information

• Ability to conduct audits and search through log information

Competencies

• Exceptional customer service, organizational and active listening skills

• Excellent analytical, problem-solving and project management skills

• Ability to balance security best practices with business objectives

• Proven track record of excellent decision-making, integrity and working with IS management, business users and staff

• Excellent oral and written communication skills, including technical and user documentation

• Ability to work independently and under high pressure with tight schedules and deadlines

• Ability to interact well with all levels of staff

• Ambitious and motivated team player

• Capable of grasping new concepts quickly and without prior experience

• Detail oriented

• Ability to multi-task and work in fast-paced environment

• Ability to interact and coordinate with several teams to achieve objectives

• Ability to solve problems independently and simultaneously, effectively managing multiple tasks

• Professional demeanor at all times

EOE