Sales Manager

Cooper Hotels of Fort Myers Collection is hiring a Sales Manager for Doubletree Fort Myers At the Bell Tower Shops, Homewood Suites Fort Myers, Hilton Garden Inn Fort Myers Airport FGCU, and Homewood Suites Fort Myers Airport FGCU.

Our vision to fill the earth with the light and warmth of hospitality that unites us as a team to create remarkable hospitality experiences every day. And, our amazing Team Members are at the heart of it all!Our energetic sales team is looking to hire a professional who loves hospitality, to have fun, work hard & get results.

The Sales Manager position is responsible for soliciting and booking groups and corporate transient business and be able to drive revenue for the hotels. You will be the face of Cooper Hotels in Fort Myers, as you impress prospective clients who need guestrooms or function space at our properties. Challenge yourself to win the business with your sincere desire to help provide solutions for potential clients and existing clients. Solidify your relationships by conducting site visits and answering questions. Share your talent by preparing proposals, negotiating contracts, and providing top notch service for our valued guests. Develop and execute dynamic sales plans and strategies to exceed established revenue sales goals. Build comradery with the various hotel departments to ensure clients are stuffing your email box with rave reviews.

What will I be doing?

As a Sales Manager, you will be responsible for:

• Perform new customer acquisition through research, referrals, networking and sales calls.
• Solicit, secure and respond to customer inquiries.
• Consult with returning groups by referencing Delphi to re-book past clients groups.
• Host and entertain clients, conduct property tours, promote facilities and services and draft contracts
• Build and maintain customer relationships in order to understand their needs and business priorities.
• Provide excellent customer service to maintain relationships with current clients and acquire referrals for new clients.
• Communicate with and provide direction to team members and other departments to address client needs in accurate and timely manner.
• Respond to special guest requests in a timely, friendly and efficient manner
• Manage and close business negotiations and contracts with customers.
• Handle revenue tracking, monitoring, closing, and other related activities as needed.
• Recommend process improvements to increase revenue targets.
• Adhere to and enforce the standard operating procedures developed for the sales department

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Committed to Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Salary plus Bonus

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Travel requirement:

• No travel

Work Location: In person

Salary : $45,000 - $55,000