Dispatcher - 125

The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers.

• Outbound calls to pick-up locations.
• Dispatch sub-haulers for vehicle pick-up and delivery within company timelines.
• Ensure sub-haulers meet company requirements prior to dispatching.
• Outbound calls to sellers.
• Utilize cost-effective vendors to meet company budget objectives.
• Educate sub-haulers on company policies and procedures.
• Maintain and archive documents.
• Answer phone calls.
• Collect payments on member deliveries.
• Comply with Safety and enforce regulations.
• Print checks.
• Monitor incoming documents on the fax machine.
• Print reports as needed.
• Manage vendor relationships.
• Other duties as assigned.

Required Skills & Experience:

• Two years of dispatch experience.
• One year of customer service skills experience.
• High School Diploma or GED preferred.
• Excellent customer service skills and attitude.
• Excellent Communication Skills --verbal and written.
• Excellent organizational skills.
• Typing speed 45 words per minute.
• Basic Ten key proficiency.
• Computer proficiency (MS Suite experience).
• Ability to operate office equipment.
• Multi-tasking.
• Ability to work in fast-paced/diverse environment.
• Strong attention to detail.
• Know geographical area as well as ability to read maps.
• Work with minimal supervision.
• Occasional Overtime as needed.
• Bilingual Skill a plus.

Benefit options available:

• Medical/Dental/Vision
• 401k plus a matching
• ESPP - Employee Stock Purchase Plan
• EAP - Employee Assistance Program (no cost to you)
• Vacation & Sick pay
• Paid Company Holidays
• Life Insurance

Job Type: Full-time

Pay: From $18.70 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Ashland, MO: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 1 year (Preferred)

Work Location: In person

Salary : $19 - $-1