What are the responsibilities and job description for the Director HR Operations position at Copeland?
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
Role Summary: The Director, HR Operations will lead an organization that provides superior HR services to all global employees. This spans across the entire employee lifecycle, including designing/improving processes, developing, and executing operating procedures, quantifying, and improving data integrity, and leveraging technologies to drive efficiencies, while ensuring compliance with country and local laws. This role requires the ability to both think strategically and be hands-on to get the work done.
Requirements:
Design, build and manage team that will intake and resolve HR inquiries through a positive service experience. High-quality completion of administrative HR responsibilities. Inquiry topics may include: onboarding, payroll, benefits, leaves, time off, policies, legislation, performance management, and audits.
Design and implement strategies and processes that enhance HR service delivery, create efficiencies, and improve the employee experience while maintaining focus on data accuracy and integrity. Design, implement, manage and maintain HR data, policies, processes, and standard operating procedures, including data privacy and protection.
Provide leadership and support of global work plans to ensure compliance, efficiency, and effectiveness.
Conduct process workshops to identify process improvements, partnering with HRIS and other functions to implement efficiency improvements to simplify, scale and streamline existing processes. Be involved with system testing.
Maintain pulse on industry trends and best practices in HR technology, HR Service Delivery, enablement, proactively finding opportunities to enhance our capabilities and drive continuous improvement.
Develop the Service Management structure; define service level agreements (SLAs) and implement Service Management. Monitor and evaluate service effectiveness.
Lead team responsible for:
Addressing routine inquiries from employees, managers, and executives (Workday Tier 1 support).
Updates/changes/mass data loads (Workday EIBs).
Workday reporting (recurring & ad hoc).
Performing routine data integrity audits and identify variances to be addressed.
HR Content Management, including the development of knowledge documentation (such as job aids or training to provide a consistent experience).
Qualifications:
Undergraduate degree in Human Resources, IT or related field and 5 years of HR experience or combined equivalent.
Proven experience to lead cross-functional teams to achieve results.
In depth knowledge of Workday/HCM technologies.
Ability to clearly articulate messages with all levels in the organization, including breaking down complex topics for target audiences.
Ability to understand business priorities and align technology opportunities.
Project planning, management, risk monitoring and mitigation.
Ability to prioritize workload and provide timely follow-up and resolution.
Demonstrate high level of integrity, discretion, and confidentiality.
Why Work Remote
Our remote roles are conveniently located in the comfort of your own home. Working remotely has many benefits, such as no commute, schedule flexibility, more time with family, and increased productivity. By working remote, you will have open communication with your coworkers both onsite and offsite.
Our training programs focus on end-to-end development, from onboarding through senior leadership. We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to compete and lead in a global economy. Our training programs focus on end-to-end development from onboarding through senior leadership. Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during the annual merit review process. In accordance with Colorado EPEWA, the base salary range for this role is $150,000- $200,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. Our success is measured by the positive impact we make on people, our communities, and the world in which we live.
#LI-MG1 #LI-Remote
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Diversity, Equity & Inclusion
At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise . Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live.
Work Authorization
Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com
Salary : $150,000 - $200,000
