What are the responsibilities and job description for the Field Service Technician position at Copiers Plus Inc?
The relentless pursuit of customer satisfaction!
In business over 35 years, we are a stable, dynamic, and growing company who believes in the customer experience.
If this describes you, we have an immediate opening for a Field Service Technician with growth potential in our Asheville Raleigh and Wilmington branches.
Kyocera and /or network training is a plus!
As the candidate for this position you must be highly motivated, have excellent communication and customer service skills. Flexible and comfortable working in a fluid environment, ability to lift 50 Lbs. and have a valid clean DL.
Qualifications:
A high school diploma with a proven work history (in a related field preferred) and a minimum computer skillset.
Responsibilities and requirements:
Maintain a high level of professional relationships with our customers and fellow employees.
Perform full range of on-site maintenance and repairs.
Follow proper total service call procedures to make sure the equipment is running as expected.
Ability to troubleshoot equipment issues using strong analytical skills.
Accurately document service calls using the Remote Tech App.
Maintain, manage, and protect parts, car stock, company tools and other assigned assets.
Company benefits include medical, dental, vision, company paid life insurance; paid vacation, sick/personal time & holidays; a Simple IRA Plan with company match and paid training.
Company car, cell phone, tools and computer are a part of this package.
Job Type: Full-time
Pay: $14.00 - $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Mechanical knowledge: 1 year (Preferred)
Willingness to travel:
- 100% (Preferred)
Work Location: On the road