SFE- UTILITY BILLING/METER TECHNICIAN

Coppell, City of (TX)
Coppell, TX Full Time
POSTED ON 2/11/2024 CLOSED ON 3/30/2024

What are the responsibilities and job description for the SFE- UTILITY BILLING/METER TECHNICIAN position at Coppell, City of (TX)?

The City of Coppell Strategic Financial Engagement Department seeks a Utility Billing/Meter Technician to join our Utility Billing division. Your purpose on our team is to ensure the efficient delivery of water utility services to City residents. This role involves a wide range of tasks that require physical strength and stamina, as well as a commitment to excellent customer service. Specific tasks related to community engagement, fieldwork and troubleshooting, inspection and maintenance, record keeping, and billing.

Opportunity Description
To view the full scope of this opportunity, including essential job functions, CLICK HERE!

Schedule Commitment
Regular attendance is an essential job function and employment duties are routinely performed from 8:00 a.m. to 5:00 p.m., Monday-Friday, with additional hours as needed on a weekly basis.

Pay Plan
This opportunity is non-exempt and on Pay Grade #7. The full Pay Grade range is shown for growth and development opportunities within the grade. Pay determination is supported by budget availability and qualifications of the candidate to maintain internal equity.  

Hiring Range: Min
Min $42,442.40 ($20.41/HR)
Mid $51,989.18 ($24.99/HR)
Max $61,535.97 ($29.58/HR)

Candidate Engagement Plan
We are actively accepting applications for this opportunity until filled. Our hiring team will complete weekly application material reviews and connect with qualified candidates on the next steps in our hiring process.

Our hiring process includes a technical Phone Interview, a DISC Assessment, and an Interview. 

For application support, or to check the status of your application, contact the Employee Experience Team by calling 972-304-3699 Experience
  • High School Diploma/GED
  • Valid State of Texas Driver’s License with a good driving record
  • 1-2 Years of Technical Experience
    1. Including fieldwork, meter reading, leak detection/prevention, and/or construction.
  • 1-2 Years of Customer Service Experience
Knowledge/Skills/Abilities
  • Working knowledge of service aspects related to municipal water delivery and control devices.
  • Knowledge of and ability to utilize construction techniques and an understanding of how to safely operate a wide variety of maintenance and installation equipment, hand tools, power tools, and heavy equipment.
  • Knowledge of Tyler MUNIS Products is preferred
  • Ability to effectively communicate and interact with coworkers and members of the public, in a cordial and professional manner, using the English language verbally on a daily basis is essential.
  • Ability to read, comprehend, and comply with all relevant or applicable city or state procedures or policies.
  • Ability to utilize a personal computer with word processing software.
  • Ability to prepare written reports and memos related to record-keeping requirements and maintain adequate inventory of equipment and material.
  • Ability to work independently with little supervision, and as part of a collaborative team.
  • Ability to perform multiple tasks simultaneously, requiring continually changing tasks outdoors in a noisy and distracting environment subject to a variety of environmental conditions.
  • Ability to perform physically demanding tasks, all of which must be performed with a high degree of concern for personal safety and the safety of coworkers, citizens, and other individuals.
CLICK HERE to learn about the City of Coppell's Culture and Core Competencies!
CLICK HERE  to meet the dedicated professionals that make up the City’s departments, learn about the services they offer, and discover how we modernize, innovate, and break barriers to the government to make Coppell the place you want to be.    

About Strategic Financial Engagement

A message from Kim Tiehen, Director of Strategic Financial Engagement:

As our team thought about our accomplishments and goals, we realized everything "Finance" does involves thinking strategically and engaging with others. We felt the name "Finance" focused on the technical aspect of what we do but did not align with the City of Coppell's Culture, and Core Competencies which are people-focused. To be intentional, we have changed our team name to "Strategic Financial Engagement".

We feel our new name communicates both a technical focus, acknowledges the people involved and is consistent with how our team thinks and serves. Changing our name is our way of holding ourselves and asking you to hold us accountable to our desired mindset and behavior in building trusting relationships that allow us to strategize with you. 

The Strategic Financial Engagement team is made up of the following groups and areas of responsibility:

  • Strategic Partnerships Group
    • Budget
    • Procurement
    • Utility Billing
  • Financial Relationships Group
    • Accounting
    • Accounts Payable
    • Payroll

Salary : $42,453

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