What are the responsibilities and job description for the Night Audit position at CoralTree Hospitality?
Responsibilities
- Provide exceptional guest service in a positive and clear speaking voice, listen attentively to understand requests.
- Verify and swipe credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Maintain confidentiality with CC authorizations and PCI Security compliance.
- Post charges to guest rooms and/or house accounts as needed.
- Retrieve messages, mail, and facsimiles for guests as requested. Research and perform revenue audit function.
- Upon completion of audit, input information into general ledger system. File paid invoices in night audit packs.
- Research and respond to charge inquiries on a timely basis. Send copies of guest folios on a timely basis via fax or mail.
- File registration cards in suite number order. Notify guests of incoming faxes using the message function on the computer.
- High school graduate.
- One year Accounting experience preferred
- Marriott experience preferred
- Fluency in job related English, both verbal and non-verbal.
- Provide legible communication and directions.
- Compute basic mathematical calculations (add, subtract, multiply and divide numbers).
- Excellent customer service & communication skills
- Desire to grow & develop.
- Musty be able to work a flexible schedule to include weekends and holidays.
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