General Manager

The Cigar Cellar

General Manager

Conceived out of the craving for camaraderie, The Cigar Cellar brings an exclusive experience to a passionate cigar smoking and fine dining constituency. Surrounded by a deep chocolate hardwood lined main salon, the fireplace and entertainment stage set the atmosphere for a unique visit. Behind the indoor/outdoor bar are broad choices of fine bourbon, scotch, and spirits, combined with an eclectic offering of craft cocktails and draft beers. Finished with an expertly crafted small plates menu designed by our 5-star chef, the Cellar experience is characterized by the premium "trio" of fine tobacco, fine spirits, and fine dining that our knowledgeable . It’s “all good” here — the food, the drinks, the cigars, the people.

The Cigar Cellar is seeking an experienced General Manager to lead our team and conduct the delivery of a 5-star experience for our guests. Candidates must have high standards and have a passion and dedication for developing people to reach their goals and achieve financial results. Candidates should have 3 years of experience in the position. The General Manager will focus on:

- Maintaining and leading our team to consistently exceed guest expectations

- Manage day to day operations, inventory, and ordering

- Growing our customer base by exceeding service standards consistently

- Responsibly and efficiently managing cost controls

- Incorporating our core values and mission into their daily management structure and execution

- Ensure 100% customer satisfaction & effectively finding resolutions for customers and employees

- Recruiting, interviewing, training, motivating, evaluating and terminating of team members

- Upholding and exemplifying all company, county, and city policies

- Upkeep and attention to care of equipment and arrangements for repairs, contracts and other services

- Effectively scheduling staff to responsibly provide customer service and team support and target labor goal

- Ensure the store is fully staffed with a high caliber team that is able to assist in executing high training standards

- Manage appropriate inventory levels in product and plan for forecasted sales trends

- Develop and maintain relationships with vendors to maintain top-notch offerings

- Cultivates a culture of providing the highest level of hospitality between the guests and employees

- Conduct performance reviews with team members and consistently holds them accountable through performance management

- Maintains visual standards to support the brand image.

- Demonstrates an energetic, persistent and professional demeanor.

- Acts as an ambassador for the brand within his/her market. Active participant in local networking, marketing, events and activities.

- Analyzes store reporting to identify opportunities and implements plans to increase top-line growth and profitability

Requirements

- 3 years management experience

- Spirit & cigar knowledge

- Comfortable setting priorities and delegating tasks as needed

- Working knowledge of general restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation, health codes, and security

- Demonstrated ability to manage operating costs in accordance with budgets

- Excellent interpersonal, communication and leadership skills

- Natural communicator with a strong executive presence. Known to build relationships both inside and outside the organization.
Ability to work a flexible schedule

This position comes with a base salary, profit sharing, and equity opportunity!

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Physical Setting:

• Bar
• Fine dining restaurant

Schedule:

• Day shift

Supplemental Pay:

• Bonus pay

Experience:

• Fine dining: 5 years (Preferred)
• Bar management: 3 years (Preferred)
• Kitchen management: 3 years (Preferred)

Work Location: One location