What are the responsibilities and job description for the Scheduling Manager position at Cornerstone Caregiving?
As a Scheduling Manager, you will work directly with the Recruiting Manager and both roles will report to and assist the Operating Director. The Scheduling Manager’s primary focus will be to provide scheduling, administrative, and operating support for the office. The Scheduling Manager will also be responsible for sharing on-call responsibilities with the Recruiting Manager.
Roles and Responsibilities
- Assist with incoming calls from prospective and current clients.
- Manage client and caregiver schedules via company home care software, AxisCare.
- Communicate with clients and caregivers.
- Verify hours of care provided daily for previous day.
- Complete caregiver annual evaluations.
- Rotate on-call after hours and on weekends for all incoming calls.
- Provide general operational and administrative support to Recruiting Manager and Operating Director.
Education Requirements and Required Skills
- Outstanding interpersonal skills.
- Experience in home care or staffing preferred but not required.
- Excellent verbal and written communication, including ability to present in a clear and concise manner.
- Proficient computer skills, including Microsoft Office and social media competency.
- Detail-oriented with strong organizational and time management skills.
- Ability to multitask and work at a fast pace.
- Ability to split after-hours on-call requirements of job with Operating Director.
- Strong ethics.
- Ability to clear required background check.
- High school diploma or equivalent.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
Job Type: Full-time
Pay: $40,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical scheduling: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: One location
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