Scheduling Manager

Cornerstone Caregiving is deeply passionate about helping older adults age in place. We believe older adults deserve the opportunity to age in a healthy, dignified environment. As a leading home care organization nationwide, serving seniors in over 80 offices, we are committed to providing the highest quality of care to those that once cared for us.

Job Summary

As a Scheduling Manager, you will work directly with the Recruiting Manager and both roles will report to and assist the Operating Director. The Scheduling Manager’s primary focus will be to provide scheduling, administrative, and operating support for the office. The Scheduling Manager will also be responsible for sharing on-call responsibilities with the Recruiting Manager.

Roles and Responsibilities

• Assist with incoming calls from prospective and current clients.
• Manage client and caregiver schedules via company home care software, AxisCare.
• Communicate with clients and caregivers.
• Responsible for hiring and terminating as needed.
• Verify hours of care provided daily for previous day.
• Complete caregiver annual evaluations.
• Rotate on-call after hours and on weekends for all incoming calls.
• Provide general operational and administrative support to Recruiting Manager and Operating Director.

Education Requirements and Required Skills

• Outstanding interpersonal skills.
• Experience in home care or staffing preferred but not required.
• Excellent verbal and written communication, including ability to present in a clear and concise manner.
• Proficient computer skills, including Microsoft Office and social media competency.
• Detail-oriented with strong organizational and time management skills.
• Ability to multitask and work at a fast pace.
• Ability to split after-hours on-call requirements of job with Operating Director.
• Strong ethics.
• Ability to clear required background check.
• High school diploma or equivalent.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Norwood, MA 02062: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Schedule management: 1 year (Preferred)
• Medical scheduling: 1 year (Preferred)

Work Location: In person

Salary : $50,000 - $0