Phone Operator

CornerStone Staffing
Fort Worth, TX Full Time
POSTED ON 9/29/2024 CLOSED ON 10/27/2024

What are the responsibilities and job description for the Phone Operator position at CornerStone Staffing?

Are you a skilled phone operator with experience in insurance or claims? Do you enjoy providing excellent customer service in a fast-paced environment? We’re looking for you!

 

Job Title: Phone Operator    

Job ID: 147320

Location: Fort Worth, TX (76102)

Pay: $15 - $18/hr (based on experience)

Schedule: Monday – Thursday, 8:00am-5:00pm & Friday, 8:00am – 1pm

 

Job Description: As a primary point of contact for clients, you will assist with claim updates, new claim submissions and case assistance

  

Job Responsibilities:

•    Answer and direct phone calls pertaining to claim updates and new submissions

•    Provide basic claim information to clients

•    Complete data entry and keep accurate claim information in Excel and company databases

•    Generating reports and tracking claim progress

•    Handling additional administrative tasks as needed


Job Skills Required:

•    Strong communication and customer service skills

•    Proficiency in Microsoft office (especially Excel)

•    Ability to work in a fast-paced environment

•    Strong attention to detail

•    Prior experience in a data entry or related admin role is a plus!

  

Application Process Includes:

•    Background Check

•    Drug Screening

•    Interview with client

•    Clerical testing

 

To Apply for this Job:

Click the Apply Online button at the top of this page, then:

• If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

• If you are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.


Salary : $15 - $18

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