What are the responsibilities and job description for the IT Desktop Support position at Corning?
Position Notes:
- location: newton, nc. 100% on-site.
- schedule: monday - friday, 8 am - 5 pm
- interview process: first round phone/video interview & second round in-person
this is the pay range that magnit reasonably expects to pay someone for this position is $15.14/hour - $22.00/hour.
benefits:
medical, dental, vision, 401k (provided minimum eligibility hours are met)description:• responsible for the effective acquisition, installation, maintenance, and use of desktop technology.
• may be responsible for the purchase and installation of hardware/software.
• represents bridge between technology and business needs.
• resolves problems with new and existing equipment.
• may train end users on software.
• administers end user requests and projects.
• coordinates resources to solve problems.
• learning and applying a basic knowledge in one skill area.
• limited use and/or application of technical principles, theories and concepts.
• develops solutions to routine technical problems of limited scope.
• work is closely supervised.
• follows specific, detailed instructions.
• may be assigned to small projects or to phase(s) of larger projects.
• contributes to the completion of routine technical tasks.
• failure to achieve results can normally be overcome without serious effect on schedules and programs.
• contacts are primarily with immediate supervisor, project leaders, and other professionals in the section or group.
• may or may not have frequent external customer contacts.
Qualification:• 2-year associate degree or equivalent work experience.
• Computer / Refresh / Hardware Support experience.
• Local area computer network troubleshooting experience.
• High quality customer service skills.
Salary : $15 - $22
