Fraud Analyst

Fraud Analyst What We Need Corpay is currently looking to hire a Fraud Analyst within our Corpay division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN. In this role, you will Accurately and timely investigate of risk-related cases created in the fraud monitoring tool queue. Enhance the ability of the management team to quickly identify fraud transactions; and enhance early fraud detection and remediation through use of analytical skills. Perform advanced transactional analysis on large data sources. Assist Risk Management team in performing trending and forecasting of fraud in various financial portfolios. Effectively assess current work methodologies and recommend changes when and where necessary. You will report directly to the Fraud Risk Analyst Supervisor and regularly collaborate with other internal departments.  . Role Responsibilities The responsibilities of the role will include: Reviewing credit card/fuel card applications and identifying fraudulent applications Background research using LexisNexis reports, bureau reports, etc. Contacting customers to verify information submitted on applications Identifying high-risk accounts Investigating for check-kiting Large and unusual transactions Identifying unusual transaction patterns on customer accounts with the objective of identifying counterfeit/skimming fraud Completing outbound calls to determine the validity of credit card transactions Handling inbound calls from cardholders reporting fraudulent transactions Interacting with the customer service department to ensure a smooth customer experience Informing operations management of fraudulent activity New account verification based on “know your customer” due diligence and AML compliance Performing other duties as required   Qualifications & Skills 2-5 years of proven success in Fraud Analyst role Exceptional performance with customer contact and interaction Distinguished interpersonal, verbal, and written communication skills with the ability to maintain control in stressful situations Measurable skills with multiple complex systems including Microsoft Office (Excel, Word, Outlook) and other web-based tools Demonstrated ability to work quickly and accurately with high volume pressures and multiple priorities Success working in a team environment Unquestionable integrity   Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency #INDSS #LI-HYBRID #LI-IF1