Customer Service Reservationist and Dispatcher

```Job Summary:```
We are seeking a detail-oriented and organized Limousine and Bus Dispatcher to join our team. As a Customer Service Rep and Dispatcher, you will be responsible for coordinating and dispatching chauffeurs to various locations for passenger transportation needs. Your role is crucial in ensuring timely, efficient, and professional customer service communication for transportation services provided to our executive clientele.

```Duties:```
- Receive transportation requests from customers via phone and email
- Gather necessary information such as customer location, pick up time, and details regarding their transportation needs.
- Schedule and dispatch chauffeurs to varoius locations such as, but not limited to, local airports (FLL,MIA, PBI), Cruise ports (Port Everglades and Port of Miami), Seminole Hard Rock Hotel, and all local sporting events based on thier availability and proximity'
- Monitor chauffeur progress and update customers on estimated arrival times
- Coordinate with drivers to ensure they have the necessary equipment and materials for each job

- Handle any customer inquiries or concerns regarding transportation requests

```Requirements:```
- Previous experience in passenger transportation management is preferred
- Proven experience in dispatching chauffeurs or similar role
- Familiarity with phone systems and dispatch software (Limowiz)
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of Limousine and Bus Service is a plus
- Experience with taking Hotel Reservations for transportation

If you are a highly organized individual with excellent communication skills and a knack for problem-solving, we would love to hear from you. Join our Corporate Coaches family as a Customer Service / Reservationist and Dispatcher and help us provide exceptional service to our executive, and corporate clients.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, requirements, or working conditions associated with the job.

Job Types: Full-time, Part-time

Expected hours: 20 – 40 per week

Benefits:

• Flexible schedule

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekends as needed

Application Question(s):

• Do you have any previous experience working with limousine companies?

Language:

• English (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person