Job Posting for Account Manager at Cortavo, Inc.

About the job:

The Cortavo IT Account Manager will serve as the liaison between Cortavo and its clients. They have the responsibility to address customers’ needs and concerns as quickly and effectively as possible to develop and maintain strong relationships. They will also aid internal departments by collecting sales leads or testimonials, collecting payments on open invoices, and communicating pertinent client information needed to meet client requests and timelines.

The ideal candidate must have exceptional communication, computer, and problem-solving skills. This is a position for an experienced, resourceful, analytical, adaptable, and organized account professional with the ability to build strong rapport with clients.

This role reports directly to the Cortavo Sales Director.

Account Management:

Serve as the main point of contact related to client needs and concerns
Meet sales targets and revenue goals
Meet renewal retention goals
Leverage technical acumen to identify opportunities for cross-sell and upsell
Maintain accurate pipeline on a weekly basis
Partner with the engineering team to ensure client project requirements are met
Collaborate with the customer success team to ensure highest client satisfaction rates
Provide consistent feedback to internal Company departments to improve processes
Facilitate in the invoicing and collections process
Develop account plans and strategies
Conduct technology business reviews with larger accounts
Coordinate onsite client visits or lunches for local clientele
Maintain updated knowledge of company sales offerings, products, and services
Responsible for documenting activities, next steps, and status of accounts in Salesforce

Required Skills and Qualifications:

Bachelor’s degree
3 years of account management experience
2 years technical acumen for end user device sales
Ability to effectively communicate and build rapport with C-level executives
Excellent active listening skills
Impeccable multi-tasking capabilities
Ability to work well with others at the Company
Exceptional verbal and written communication skills
Ability to adapt and strong problem-solving skills
Experience with all tools within the Company tech stack

Tech Stack

Salesforce
Autotask
Slack
monday.com
Google Suite
QuickBooks
O365

Work Environment:

Competitive salary, as well as employer, contributed health benefits
Unlimited paid time off
Marietta, GA office location
Access to a Company cell phone plan
A seat on an energetic team that collaborates and pushes each other to be better
A fast-paced but cooperative environment with endless potential for growth
Celebration events for team and Company successes throughout the year

Flexible work from home options available.

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Salary.com Estimation for Account Manager in Marietta, GA

$131,354 - $192,519

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Account Manager

Job Posting for Account Manager at Cortavo, Inc.

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