What are the responsibilities and job description for the Service Manager - Cortland on Coyote Ridge - Carrollton, TX position at Cortland?
As a Service Manager, you lead the maintenance team in maintaining the physical integrity of a multimillion dollar, multifamily apartment home community.
The Superhero
- Seem to have superpowers because you know how to diagnose and fix pretty much anything — electrical, plumbing, HVAC, gas, appliance, structural, lighting, and security systems
- Make your community a higher functioning and more efficient place for residents to call home
- Help your team anticipate problems that residents might have before they even occur
- Serve as your community’s point person for creating a worry-free living environment
The Team Leader
- Fearlessly lead a team of technicians as they perform routine preventive maintenance and make timely, high-quality repairs
- Share your wisdom and insights with the team, prioritize their tasks, make sure they follow protocol, and motivate them to go above and beyond the call of duty
- Oversee and inspect your team’s work, and sometimes perform the tasks yourself
- Make sure your team is constantly on the lookout for areas of concern, using our “safety first” motto
The Organizer
- Keep track of a crazy number of details without feeling like your head might explode
- Act as the gatekeeper of maintenance information — tracking and assigning everything from resident service requests to preventive maintenance records
- Manage to keep the service vendors, maintenance budget, and supplies inventory on track
The Impact You Can Make
- Residents feel completely confident that all community maintenance issues will be repaired quickly and effectively.
- Service requests are at an all-time low, thanks to all your preventive maintenance and quick repairs.
- Renewals have skyrocketed because life at your community is so worry-free - residents feel like they're on one giant "staycation."
- Solid record of carpentry, plumbing, and electrical repair experience
- Impeccable record-keeping and reporting skills
- Physical agility and mobility
- Resourceful problem solver
- Current EPA and CPO certifications
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