Membership assistant

Costco
Troy, NY Full Time
POSTED ON 9/20/2024 CLOSED ON 10/8/2024

What are the responsibilities and job description for the Membership assistant position at Costco?

Job Title : Membership Assistant

Employer : Costco

Job Description :

As a Membership Assistant at Costco, you will be responsible for assisting customers with membership applications, renewals, and inquiries.

You will provide exceptional customer service, ensuring that customers have a positive experience and that their membership needs are met.

Your role is crucial in maintaining and growing Costco’s membership base.

Key Responsibilities :

  • Assist customers with membership applications and renewals.
  • Provide information about membership benefits and services.
  • Process membership payments and issue membership cards.
  • Address customer inquiries and resolve any membership issues.
  • Maintain accurate membership records and documentation.
  • Promote and upsell membership upgrades and services.

Qualifications :

  • High school diploma or equivalent.
  • Previous customer service or sales experience preferred.
  • Strong communication and interpersonal skills.
  • Ability to handle transactions accurately and efficiently.
  • Basic computer skills and attention to detail.
  • Ability to stand for extended periods.
  • Last updated : 2024-09-20

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