Membership assistant

Job Title : Membership Assistant

Employer : Costco

Job Description :

You will provide exceptional customer service, ensuring that customers have a positive experience and that their membership needs are met.

Your role is crucial in maintaining and growing Costco’s membership base.

Key Responsibilities :

• Assist customers with membership applications and renewals.
• Provide information about membership benefits and services.
• Process membership payments and issue membership cards.
• Address customer inquiries and resolve any membership issues.
• Maintain accurate membership records and documentation.
• Promote and upsell membership upgrades and services.
• Collaborate with team members to meet membership targets.

Qualifications :

• High school diploma or equivalent.
• Previous customer service or sales experience preferred.
• Strong communication and interpersonal skills.
• Ability to handle transactions accurately and efficiently.
• Basic computer skills and attention to detail.
• Ability to stand for extended periods.

Last updated : 2024-10-10