What are the responsibilities and job description for the Medical Receptionist position at Counseling Connections?
Receptionist-Full Time
Mental Health Practice
Libertyville, IL
Counseling Connections is one of the largest group practices serving Lake and Northern Cook Counties. We specialize in working with children, adolescents and families, and have a long history of working with adults and relationship issues. Our multidisciplinary group consists of Child/Adolescent Psychiatrists, Clinical Psychologists, Social Workers and Professional Counselors under one roof.
We are looking for a Receptionist at our Libertyville location. We are looking for a candidate with superior customer service skills and excellent problem-solving abilities. We are seeking an energetic, friendly and reliable person who can work well with our front office team, as well as be able to perform individual tasks and assignments on his/her own.
The Receptionist must be able to:
- Greet Patients and check them in for appointment
- Scan in insurance cards and photo ID
- Take and enter insurance information into our billing system
- Enter demographic information into our billing system
- Assist patients with required paperwork
- Answer the telephone efficiently and in a friendly and helpful manner
- Transfer calls and/or voicemails to appropriate provider or staff
- Perform new patient intakes and schedule new patients
- Schedule current clients’ appointments
- Order office supplies and maintain supply inventory
- Handle incoming and outgoing mail
- Score psychological and neuropsychological testing
- Maintain and protect confidentiality of patient information
- Assist the providers and front office as needed
Requirements:
- Previous medical office experience of at least a year (mental health preferred)
- Experience with medical billing software or programs (preferred)
- Punctual, detail oriented, excellent computer skills, (including Word and Excel), excellent written and verbal communication skills
- Familiarity with medical terms a plus
- QuickBooks experience preferred
- Must display a high level of integrity and appropriately manage confidential information
We offer a competitive wage and excellent benefits, paid time off and a 401K opportunity. The hours required for this position are 8:30am to 5:00pm in the office at our Libertyville location, Monday through Friday.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Private practice
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Libertyville, IL 60048: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Associate (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 1 year (Preferred)
- medical billing system: 1 year (Preferred)
- Medical receptionist: 1 year (Required)
Work Location: In person