Restaurant Manager

Country Club of Waterbury, Inc. is a Private Golf Course and Restaurant in Waterbury, CT. Our goal is to that the Restaurant Manager, Executive Chef, Executive Sous Chef, Banquet/Event Manager will strive as a team to run an efficient, professional, world class country club dining program while delivering an exceptional Member Experience.

COUNTRY CLUB OF WATERBURY

Est. 1899

A Donald Ross Golf Course Design

SEEKING: RESTAURANT MANAGER

Role: We are seeking a professional, self-motivated individual with an outgoing, authentic personality to lead our member dining operations as our new Restaurant Manager. At the Country Club of Waterbury, this role will be an integral, senior manager, cross-over position within the Club’s food and beverage organizational chart.
This hands-on position will manage all aspects of member lunch and dinner services, event services, and beverage services throughout the main clubhouse, 5th Hole Snack Shack, and Pool Snack Bar. Successful candidates will become the face of the Member’s Grill Room and play an important role building the Clubhouse Food and Beverage Team, consistently delivering an exceptional Member Experience, and guiding the overall Club Culture.

Reports To: Director of Clubhouse Operations

Management Team: Restaurant Manager, Banquet/Events Manager, Executive Chef, Executive Sous Chef, Operations Manager, Tennis Pro & Pool/Aquatics Manager

Supervises: Front of House Service Team, Servers, Server Assistants, Bartenders, Runners/Expo,
Clubhouse Team, Setup Team

Primary Responsibilities: The Dining Room Manager’s primary responsibility will be managing all aspects of member and guest experiences in the newly renovated Clubhouse and Members Grill Room & Bar. This includes but is not limited to Lunch Service, Dinner Service, Bar Service, printing, special events, event setup, general maintenance, hiring, scheduling, training, side work, etc.

The expectation is that the Restaurant Manager, Executive Chef, Executive Sous Chef, Banquet/Event Manager will strive as a team to run an efficient, professional, world class country club dining program while delivering an exceptional Member Experience.

Secondary Responsibilities: The Dining Room Manager’s secondary responsibilities will be supporting the Clubhouse & Events Director, Executive Chef, and Clubhouse team with general event execution and daily Clubhouse management and coordination. This role will also have light oversight of the 5th Hole Golf Course Snack Shack & Pool Snack Bar.

General Responsibilities:

Ensure the member grill is properly staffed, managed, maintained, with exceptional service, attention to detail, and communication.

Be a visible, familiar, approachable presence on the floor with members and guests.

Have a high level of contact with the membership, utilizing such interactions to collect feedback and suggestions.

Create a supportive environment for the staff so they are always prepared to meet the needs of members and their guests.

Have direct oversight of service quality and standards, the staff, their training, and their activities while at the club. Monitor staff performance, provide advice on improving, and host performance reviews.

Ensure that all requests and queries are responded to promptly and effectively

Compensation and Expectation of Hours: This position is a senior management role within the organizational structure of the Club. Although a “seasonal” club, the expectation of senior manager hours is full-time, year-round. The busiest months are April to October and may require some six-day work weeks. The Club encourages family/personal time and will be flexible with time off throughout the season.

Monday outings may also be required. The shoulder seasons are lighter November to March, with ample time in the winter months for time off.

Compensation will be commensurate with experience and candidates can expect a competitive compensation package. This position does include health benefits, 401k with 1% match, Life Insurance and Long term disability insurance and other benefits as prescribed in the employee handbook.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 5 years

Restaurant type:

• Fine dining restaurant

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

People with a criminal record are encouraged to apply

Ability to Relocate:

• Waterbury, CT 06708: Relocate before starting work (Required)

Work Location: In person