Store Director

SUMMARY

The Store Director is responsible for overseeing the overall operations of a supermarket, ensuring efficient and profitable business performance. This role requires a strategic thinker with strong leadership skills to manage day-to-day operations, enhance customer satisfaction, and drive store growth. The Store Director will lead a team of department managers and staff, ensuring that all store activities align with company policies, procedures, and objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee daily store operations, including inventory management, sales, and customer service.
• Develop and implement strategic plans to drive sales, increase profitability, and meet performance targets.
• Lead, mentor, and manage a team of department managers and store staff, fostering a positive work environment.
• Monitor and analyze sales performance, customer feedback, and market trends to identify opportunities for improvement.
• Ensure compliance with all health and safety regulations, food safety standards, and company policies.
• Manage store budgets, expenses, and financial reports, ensuring all financial targets are met.
• Collaborate with suppliers and vendors to ensure the availability of products, negotiate pricing, and manage stock levels.
• Handle customer complaints and issues in a professional and timely manner.
• Plan and execute promotional events and marketing initiatives to drive traffic and sales.
• Ensure store layout, merchandising, and product displays are aligned with company guidelines and optimize the customer shopping experience.
• Maintain a high standard of cleanliness, organization, and safety within the store.
• Maintains a safe work environment
• Follows all store and department policies and procedures
• Is a safety role model
• Other duties as assigned by supervisor

Key Attributes:

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven experience in retail management, preferably in a supermarket or similar environment.
• Strategic thinker with strong analytical and problem-solving skills.
• Ability to work in a fast-paced, dynamic environment.
• High level of customer service orientation.
• Strong organizational and time management skills.
• Financial acumen with experience in budgeting, forecasting, and financial analysis.
• Ability to motivate and inspire a diverse team.
• Flexible and adaptable to changing business needs.

SUPERVISORY RESPONSIBILITIES

• Manages subordinate supervisors who supervise Associates in the store.
• Responsible for the overall direction, coordination, and evaluation of this unit.
• Directly supervises non-supervisory associates.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Training Associates; planning, assigning, and directing work.
• Appraising performance; rewarding and coaching Associates.
• Addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED);
• One to three months related experience and/or training;
• Or equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

• Ability to work with Supermarket math concepts such as addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.

CERTIFICATES, LICENSES, REGISTRATIONS

• First Aid certification provided at store level
• CPR certification provided at store level
• Power Industrial Truck Certification provided at store level

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Safety Cutter
• Pallet jack
• Computer
• Uniform per store policy
• Associates may be required to use standard equipment including, but not limited to,
• Power jack

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Communicate with associates and customers
• Lift and/or move up to 25 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Stoop
• Kneel
• Crouch
• Lift and/or move up to 50 pounds

Occasionally (Less than 1/3 of the time)

• Sit
• Climb
• Balance
• Overhead lifting
• Taste or Smell
• Crawl
• Lift and/or move up to 100 pounds

Vision

• Close
• Distance
• Ability to adjust focus
• Ability to distinguish colors
• Peripheral
• Depth perception

WORK ENVIRONMENT

Occasionally

• Extreme cold
• Extreme heat
• Wet or humid conditions
• Outside weather conditions
• Risk of electrical shock
• Work near moving mechanical parts

NOISE LEVEL

Regularly

• Moderate

** Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

** Position requirements may vary by store location.