How much does a Retail Store Operations Director make in the United States? The average Retail Store Operations Director salary in the United States is $189,072 as of May 28, 2024, but the range typically falls between $161,504 and $223,334. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Retail Store Operations Director Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Retail Store Operations Director Salary $136,405 US May 28, 2024
25th Percentile Retail Store Operations Director Salary $161,504 US May 28, 2024
50th Percentile Retail Store Operations Director Salary $189,072 US May 28, 2024
75th Percentile Retail Store Operations Director Salary $223,334 US May 28, 2024
90th Percentile Retail Store Operations Director Salary $254,529 US May 28, 2024
25% $161,504 10% $136,405 90% $254,529 75% $223,334 $189,072 50%(Median) Didn’t find job title? Click
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What skills does a Retail Store Operations Director need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Accounting: Creating financial statements and reports based on the summary of financial and business transactions.

3.

Product Knowledge: Product knowledge is the ability to communicate information and answer questions about a product or service. It is considered an important knowledge area for any role that puts you in front of customers, investors or the media.

Customer Service 9.21%
Accounting 1.73%
Product Knowledge 1.03%
Others 88.03%
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Job Description for Retail Store Operations Director

Retail Store Operations Director directs and oversees retail store operations and the operations team. Implements policies and procedures that increase operational effectiveness and maximize long-term store performance. Being a Retail Store Operations Director designs strategies to increase profits and makes recommendations for operational improvement. Requires a bachelor's degree. Additionally, Retail Store Operations Director typically reports to top management. The Retail Store Operations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Retail Store Operations Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)... View full job description

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See user submitted job responsibilities for Retail Store Operations Director.

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Job Openings for Retail Store Operations Director

Career Path for Retail Store Operations Director

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Retail Store Operations Director, the first career path typically progresses to Retail Store Operations Executive.

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Retail Store Operations Director salary varies from city to city. Compared with national average salary of Retail Store Operations Director, the highest Retail Store Operations Director salary is in San Francisco, CA, where the Retail Store Operations Director salary is 25.0% above. The lowest Retail Store Operations Director salary is in Miami, FL, where the Retail Store Operations Director salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Retail Store Operations Director, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
161504
223334
189072

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
177642
273816
217633
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Retail Store Operations Director in the United States. The base salary for Retail Store Operations Director ranges from $161,504 to $223,334 with the average base salary of $189,072. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $177,642 to $273,816 with the average total cash compensation of $217,633.
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How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

161504
223334

 

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Skills associated with Retail Store Operations Director: Retail Customer Interaction, Surveillance, Pricing Updates, Retail Management System ...More

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Salary estimation for Retail Store Operations Director at companies like : Lopatcong Realty Holdings LLC, Quarterland Inc, Monterey Avenue Holdings LLC

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Retail Store Operations Director Salary in United States
Retail Store Operations Director Salary Graph, Regional Distribution and Summary