Behavioral Health Coordinator

This position is responsible for clinical supervision of the outpatient behavioral health clinic and crisis services. This position is responsible for planning, development of a variety of individualized, highly creative, outreach-oriented services to individuals with mental health or substance use concerns, and those experiencing mental health crises.
 
The position reports directly to the Behavioral Health Manager. This person also will assist the Behavioral Health leadership team in providing oversite of a continuum of care to meet consumer needs. This position is responsible for providing truthful and accurate written and verbal communications.

Essential Job Functions

1. Provides direct supervision and consultation to all assigned Behavioral Health and Crisis staff on a weekly basis.
2. Directs clinic operations by establishing intake and assessment procedures, assigning cases and developing programs and services to meet client needs.  
3. Approves all authorizations for services and conducts periodic quality assurance reviews. 
4. Facilitates weekly team meetings to participate in clinical supervision and receive division program updates. 
5. Maintains records of supervision logs, peer reviews, and other quality assurance tracking. 
6. In coordination with case management staff, monitors inpatient psychiatric hospital placements and coordinates transition of clients back to the community following hospitalization.
7. Consults with Corporation Counsel and the courts on emergency detentions, probable cause hearings, commitments, and settlement agreements.
8. Works with the entire Behavioral Health team to develop annual goals, facilitate action steps, track progress and document/report outcomes.  
9. Coordinates clinical coverage needs for the Behavioral Health Division including crisis services. 
10. Reviews productivity reports provided by the Business Manager.
11. Coordinates team building activities, and assists staff in professional growth in all program areas.  
12. Provides training on policies and procedures to new staff. 
13. Advocates on behalf of consumers to ensure needs are met and client rights are protected, enhancing natural supports to the greatest extent possible.
14. Conducts and/or participates in community awareness, education, resource development, and option exploration activities.

 
General Job Functions

1. May act as initial contact to funnel consumers to the appropriate Behavioral Health services.
2. Works as a member of a multidisciplinary management team to assist Director in assuring efficiency and quality in operation of the Department.
3. Provides back-up/on-call supervisory support to crisis staff on a rotating basis.
4. Assists with walk-in clients needing crisis services as needed. 
5. Provides consultation to community, courts, law enforcement, schools, employers and other interested groups, individuals and agencies as needed.
6. In conjunction with the clinic RN and Medical Director monitors DCDHS medication policy and practices.
7. Strictly follow federal and state laws and regulations, county and departmental policies and procedures in regard to privacy, security and confidentiality of individuals’ personal and health information.   

Required Training and Experience

1. Master’s degree in Social Work, Psychology, or Sociology.
2. Licensed Clinical Social Worker or Licensed Professional Counselor certification from the Wisconsin Department of Professional Services. 
3. Three (3) or more years’ experience working with individuals who have mental illness and substance use concerns.  
4. Must be approved screener for Mental Health/AODA functional screen within six (6) months. 
5. Must complete forty (40) hours of Crisis Services training to meet HFS 34 Crisis Orientation within three (3) months of hire.
6. Possess a valid driver’s license and access to a reliable automobile.

 
Preferred Training and Experience

1. One (1) or more years of supervisory and management experience and training highly desirable.

 
Knowledge, Skills, and Abilities Required 

1. Ability to conduct a comprehensive assessment, develop person-centered treatment plans and activities, crisis plans, and work creatively and independently.
2. Ability to listen carefully, communicate respectfully and engage in conflict resolution and problem-solving.
3. Ability to read, comprehend, and communicate both orally and in writing.
4. Ability to perform basic mathematical calculations, compare invoices to authorizations and service notes, and resolve discrepancies.
5. Ability to use tact and courtesy in maintaining effective working relationships with consumer families, department employees, county supervisors, county officials, and the general public.
6. Ability to prioritize multiple tasks in an organized, efficient manner.

Employees hired to work a full time schedule (40 hours per week) are eligible for full time benefits.
 
 Benefits to promote employee/family wellness (full time status):

• Health Insurance including prescriptions – 85% of premium paid by the County of Door
• Wellworks wellness participation – health insurance premium discount
• Dental Insurance – 100% of premium paid by the County of Door!
• Vision Insurance
• Term Life Insurance - offered through WI Dept of Employee Trust Funds (ETF)
• Income Continuation Insurance – ask about premium holiday!
• Flexible Spending Account (FSA)
• Wisconsin Retirement System – required participation in Employee/Employer match
• 457(b) Deferred Compensation plans – (Wisconsin Deferred Comp & Nationwide)
• County of Door is a Public Service Loan Forgiveness (PSLF) qualifying employer!

Benefits to promote work/life balance (full time status):

• Paid Holidays
• Paid Time Off (PTO) Plan
• Personal Day(s) by position
• Flexible/Alternative Work Schedule by position

Salary : $83,408