What are the responsibilities and job description for the Parent Partner I/II position at County of Humboldt?
Parent Partner I/II
Department of Health & Human Services
Are you interested in making a difference? If so, please consider joining our dedicated team at the Department of Health & Human Services! This position works as part of a multi-disciplinary team with staff from Behavioral Health and other community partners. Parent Partners provide services throughout Humboldt County and travel frequently around the county to meet with parents and families. As part of our Behavioral Health team, staff will be trained to document their work in our electronic health record and complete billing for Medi-Cal reimbursement.
What You'll Do:
This position is responsible for a variety of duties, including;
- Providing support and assistance to parents and/or caregivers of children who are navigating child-serving systems such as Child Welfare, Probation and Behavioral Health
- Serving as a liaison between the parents/caregivers and other providers and child-serving systems
- Providing parent/caregiver education, mentoring, and advocacy
This position is located in Eureka, California.
A typical work schedule for this position is Monday - Friday, 8am to 5pm.
Under supervision provides support and assistance to parents and/or caregivers of children who are receiving social or health and human services; serves as a liaison between the parents/caregivers and social or health and human services and other relevant providers; orients families who are newly entering the social or health and human service system; provides parent/caregiver education, mentoring, and advocacy; empowers parents to act on their own behalf for the needs of their children and family; serves as a role model for parents/caregivers and children through interactions and activities based upon resiliency, hope, personal responsibility, support, self-advocacy, self-care and parent support. Provides feedback to social or health and human service providers related to the parents'/caregivers' perceptions of the program for quality improvement purposes; performs related work as assigned.
DISTINGUISHING CHARACTERISTICS
Parent Partner I: Parent Partner I is the entry level in the series. Initially, under close supervision, employees in this class receive in-service training by other parent providers and other social or health and human services staff; are given detailed instructions in the performance of a variety of support functions related to social or health and human services programs and parent support/parent provider services. As requisite skills and knowledge are developed, greater independence and the full scope of responsibility are exercised. Employees are expected to promote to the Parent Partner II level after one year of satisfactory performance at the trainee level.
Parent Partner II: Parent Partner II is the full working level class in this series. Employees at this level are expected to use independent judgment to perform the full scope of client support duties to parents and/or caregivers of children who are receiving services. Positions in this class are flexibly staffed and are normally filled by advancement from the lower level of Parent Partner I, or if filled from the outside, require prior related experience.
- Performs outreach, engagement and development of rapport with parents/caregivers/families.
- As part of a social or health and human services team, provides assistance and support to parents/caregivers, including peer counseling/mentoring.
- Accompanies parents/caregivers to meetings and activities that support their goals for wellness.
- Orients parents/caregivers and the family of a child entering the social service system.
- On behalf of parents/caregivers, communicates, represents and promotes their perspective within the social service and related systems.
- Participates in service planning and care conferences as part of the provider team, including the sharing of education for colleagues on parent/caregiver experience.
- Identifies and shares with colleagues and parents/caregivers information and resources in local communities, which are useful to parents/caregivers and the child.
- Assists and promotes active involvement of families in support group activities which support the families' goals for wellness and support.
- Plans and provides feedback to workshops, conferences and other coordinated efforts to improve family services.
- Reviews existing and proposed programs for implementation of partners'/caregivers' philosophies and participates in the development of new programs and resources.
- Represents the Department in local and statewide meetings for networking and information sharing and provides training about effective parent/professional partnerships.
- Provides written documentation of services provided.
- Performs related duties as assigned.
Knowledge of:
- Cultural awareness of the communities served.
- The basic needs, problems, attitudes, and behaviors of families with children in the Health and Human Services system.
- General types of goals and purposes of public and/or private Health and Human Services programs and resources available for children with Health and Human Services needs and their families/caregivers.
- How to inspire hope with other parents/caregivers.
Skill in:
- Demonstrating basic workplace skills including: Effective time management, use of phone, computer skills (i.e. Microsoft Office programs), productive development of partnerships with colleagues, ability to be a team player.
- The principles of resiliency and recovery and peer support as parent/caregiver philosophy.
- The basic principles and practices of Health and Human Services programs.
- The basic principles and practices of related system providers (education, juvenile justice, Women Infants and Children, Child Protective Services, domestic violence services).
- Understanding the cultural and social factors of those parents/caregivers/families being served.
- Effectively communicating social, cultural and behavioral facts to other parents, professional staff, and community members.
- Exercising sound judgment when evaluating situations, initiating action, and developing alternatives within established procedures and regulations.
- Following written and oral instructions.
- Maintaining confidentiality of case files according to HIPAA guidelines.
- Maintaining accurate and systematic records, including documentation of services provided according to Medi-Cal regulations
- Effectively establishing and maintaining good rapport and relations with a range of social and ethnic groups.
- Communicating effectively and respectfully with individuals from diverse socio-economic and cultural backgrounds, supporting a mutual and reciprocal relationship that values the knowledge and expertise of the parent/caregiver/family.
- Coordinating and co-facilitating support groups for parents/caregivers based on a shared authority model with other parents/caregivers.
Other Requirements:
Some positions in this class may require possession of a valid California driver's license.
Desirable Education and Experience:
A typical way to obtain the knowledge and skills outlined above is:
Parent Partner I: Work experience in a social or health and human services program or current or previous experience as a parent/caregiver of a child who received social or health and human services.
Parent Partner II: One (1) year of experience performing duties comparable to a Parent Partner I in a local government or non-profit agency
Frequently Asked Questions- How long does it take to fill out the application?
- Can I change my application after submitting it?
- How long until I hear back from you?
- Will I be informed if I am not selected for an interview?
County of Humboldt’s Commitment to DEI
Research indicates that individuals in protected classes can be less likely to submit a job application. The County of Humboldt is dedicated to building a diverse, inclusive and authentic workplace where our employees are free to bring their full selves to work each day in an environment that allows them to reach their full potential. The Board of Supervisors has made organizational commitments to Diversity, Equity, and Inclusion (DEI) and the County is working to ensure that these commitments are reflected in all we do. The County recognizes that certain populations (BIPOC, Disabled Persons, Veterans, and LGBTQIA community members,) face systemic and structural challenges which may inhibit their ability to satisfy every requirement of the position. In recognition of these structural and systemic factors, the Human Resources Department understands that experience can be gained in many ways – oftentimes, outside of formal institutions – and strives to take a holistic approach to in assessing an applicant’s qualifications for a position. So, if you’re excited about this role but your past work experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply.
How to Apply
A complete, original application must be filed for each position you are interested in applying for. Applications may only be submitted online through the County’s automated application system at http://www.humboldtgov.org/hr no later than the final filing date listed on the job flyer. All applications are screened by subject matter experts. The most qualified candidates may then be invited for further testing.
It is important that your application, not just your resume, show all the relevant experience and education you possess.
Please read the job requirements section of the announcement. Be sure you meet these requirements since they will be carefully evaluated during the selection process. Your performance in this examination will be compared with the performance of others who take the test. All candidates who pass will be ranked according to their scores. The examination results will be emailed to you as quickly as possible. Scores will be provided in writing only.
Yay! You’ve made it down to the fine print…. that means you are interested in this job, and THAT makes us happy! The lawyers tell us we need to include this stuff…. but we’ll help you get through it.
This is about the retirement benefits we offer. You’ve probably heard that we have a great retirement plan. Basically, you fall into a Tier based on the date you first start working for the County or any other governmental employer that uses CalPERS for retirement. If this is your first job in government, then you’ll be in Tier III. 2.0 means that for every year you work for the County, you will receive 2% of your final annual pay rate for every year that you work for us if you work the required minimum number of years (that’s called vesting) and retire after the age following the @. So, if you work 20 years and retire at 64 years of age, you will receive 20 x 2% or 40% of your final annual pay rate every year in retirement.
CalPERS Retirement Program
The County participates in the CalPERS retirement system, with both the County and the employee making contributions toward the employee’s retirement.
- Tier I: Prior to 7/5/2012: 2.7 @ 55
- Tier II: Post 7/6/2012: 2.0 @ 55
- Tier III: Post 1/1/2013: 2.0 @ 62
This next section says that the County runs its hiring on a set of rules to ensure that it is fair. Hiring and promotion are based on performance and having the best qualifications for the job. “Examination” doesn’t always mean taking a test…..sometimes it just means how we compare your application to others who have applied and an “oral examination” can just mean an interview for lower level positions.
Selection Procedure
The County’s Human Resources system operates by a set of rules and procedures which ensure that employees are hired and promoted on the basis of merit and fitness for the job. Jobs are filled through competitive examinations. A complete online application is required for this position. All application materials will be reviewed by a panel of subject matter experts. Those candidates considered to be the most qualified, based on the application materials submitted, will be invited to a written and/or oral examination, or an evaluation of education and experience.
Policy of Nondiscrimination
The County of Humboldt does not discriminate on the basis of mental or physical disability in the admission or access to, treatment or employment in, its programs or activities. Human Resources is located in the Humboldt County Courthouse, which has an accessible entrance to the Courthouse is the 4th Street entrance. Accessible parking is available adjacent to the 4th Street entrance and on the 4th Street side of the K Street lot. Special testing arrangements may be made to accommodate disabilities or religious convictions. Contact Human Resources at (707) 476-2349 well in advance of the examination for assistance.
The County is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religion or religious creed, color, age, sex, sexual orientation, national origin, ancestry, marital status, medical condition, mental or physical disability, military service, or any other classification protected by federal, state, or local laws or ordinances. Reasonable accommodation may be made in the testing procedure as well as the work site. If you need accommodation for an exam due to a disability, please contact the Human Resources office as soon as possible.
MEDICAL EXAMINATION: A pre-employment medical examination provided by the County may be required upon offer of employment.
OTHER EXAMINATIONS: Some positions also require psychological evaluation and/or extensive background investigation.
LICENSES: Some classifications require possession of valid professional and/or technical licenses. Some classifications may require the possession of a valid California driver’s license.
PROBATIONARY PERIOD: Persons appointed to regular County positions serve a probationary period. This is normally six months, but may be up to one year. All designated safety employees serve a one year probationary period.
EMPLOYMENT ELIGIBILITY: It is the County’s intention to hire only those workers who are authorized to work in the United States, pursuant to the Immigration Act of 1990. If you are offered employment you will be required to verify your eligibility to work in the United States. For law enforcement positions you will be required to verify your U.S. citizenship or legalized status.
All County of Humboldt employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
THE PROVISIONS OF THIS BULLETIN DO NOT CONSTITUTE AN EXPRESS OR IMPLIED CONTRACT. THE COUNTY OF HUMBOLDT RESERVES THE RIGHT TO MAKE NECESSARY MODIFICATIONS TO THE EXAMINATION PLAN IN ACCORDANCE WITH THE HUMBOLDT COUNTY MERIT SYSTEM RULES.
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