Field Application Scientist

Covaris, Inc. (www.covaris.com) is an established biotech company headquartered in Woburn, Massachusetts, USA. Covaris has developed the Adaptive Focused Acoustics™ (AFA) technology platform, which enables pre-analytical sample preparation, enabling the extraction, purification, and collection of nucleic acids, proteins, and metabolites from a wide variety of samples. Covaris AFA technology is the gold standard for DNA fragmenting for Next-Generation Sequencing. Covaris products have unique and competitive advantages for scientists working in Genomics, Proteomics, and Epigenomics research.

Summary:

Covaris is seeking an experienced Field Applications Scientist (FAS) for Central & Mountain West to provide technical expertise and customer education/training for our Genomics, Sample Preparation, & Proteomics workflow solutions. The individual will also assist in managing Covaris technical resources and scientific collaborations, including protocols, application notes, and other publications. This position is a member of the Solutions Group reporting to the Manager, Field Applications-North America. It will also require working closely with Covaris Sales, Marketing, R&D, and directly with customers. This position is ideal for a self-motivated individual with broad scientific knowledge and the drive to create top-quality support processes and culture.

Location: The ideal candidate will be located in Colorado, Illinois, or Ohio. The Key Coverage area primarily includes Central & Mountain West install base. Access to public transport, the airport, and proximity to major Research/ biotech hubs is essential.

Essential Responsibilities: The employee may be required to perform all, or a combination of the following essential responsibilities as determined by business necessity.

• Provide post-sales on-site customer training in the form of classroom and/or hands-on laboratory sessions, lectures, and consultation regarding sample preparation/ analysis recommendations. Execute remote customer and distributor training as needed.
• Organize and execute demonstrations of Covaris applications and products; manage these projects independently to ensure all demonstration equipment is fully functional and optimized.
• Partner with the Sales team to serve as the scientific/technical expert, helping drive sales and providing support for new and existing customers. Lead pre-sales technical presentations.
• Act as the voice of the customer (pre- and post-purchase) and provide product feedback to departments such as R&D and Marketing. Collect VOC in the field and categorize it in the Solutions Database.
• Support trade shows, conferences, and technical symposia by presenting posters/talks.
• Be the lead technical writer. Define, organize, and write protocols for internal and external use to train sales, marketing, and customers.
• Work closely with Solutions teams, assist in assessing new applications for the Company’s AFA technology, and provide technical expertise and insight into customer needs.

Non-Essential Responsibilities: In addition to the essential responsibilities listed above, the employee may be required to perform other non-essential functions. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.

Requirements/Qualifications:

• Preferred Master’s Degree or Ph.D. in Molecular Biology, Microbiology, Biochemistry, or a relevant field with at least 1-2 years of Field Applications Scientist industry experience supporting on-site customers.
• Bachelor’s Degree with 3 years of Field Applications Scientist industry experience and at least five years of lab experience in a corporate or academic setting in the relevant area.
• Availability to travel up to 70% of working time in the field.
• Knowledge of Next Generation Sequencing, RNA & DNA sample preparation is required. Proteomics experience is a plus.
• Experienced with common DNA sequence analysis tools and workflows such as sequence alignment, genome visualization, and comparative genomics.
• Expertise in technical writing; fully fluent in English.
• Direct lab experience in biomolecule extraction, such as nucleic acids and proteins from flash-frozen tissues, FFPE, and cells, is highly desired.
• Excellent communication and interpersonal skills; confident presenter.
• Proven ability to troubleshoot and resolve technical issues.
• Ability to operate as an independent contributor and a cooperative team member.
• Competency in using Microsoft Office 365.
• Experience with CRM systems (e.g., Salesforce).
• Must be detail-oriented and highly motivated.
• Critical thinking skills, highly organized with the ability to prioritize tasks and timelines.
• Capacity to maintain composure in stressful situations.

Reasonable Accommodation: Covaris is an Equal Opportunities Employer. We aim to ensure that no job applicant or employee receives less favorable treatment on the grounds of gender, marital status, race, color, ethnic origin, sexual orientation, age, or disability. We also aim to guarantee that all appointments are made purely based on merit.

Category: Exempt