The salary of a Field Service Engineer II in the United States varies depending on several factors, including experience, location, education level, marketing trend and company sizes.
As of January 01, 2025, the average annual salary for a Field Service Engineer II in the United States is $85,757. Salary.com reports that pay typically ranges from $77,491 to $95,189, with most professionals earning between $69,965 and $103,777.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $95,189 | $7,932 | $1,831 | $46 |
| Average | $85,757 | $7,146 | $1,649 | $41 |
| 25th Percentile | $77,491 | $6,458 | $1,490 | $37 |
An entry-level Field Service Engineer II with less than 1 year of experience earns about $82,393. With 1-2 years of experience, the average salary increases to $82,637. For 2-4 years of experience, the pay typically rises to $85,784. Senior-level professionals with 5-8 years of experience earn around $89,695, and those with over 8 years of experience can expect an average of $89,975.
| Levels | Salary |
|---|---|
| Entry Level Field Service Engineer II | $82,393 |
| Intermediate Level Field Service Engineer II | $82,637 |
| Senior Level Field Service Engineer II | $85,784 |
| Specialist Level Field Service Engineer II | $89,695 |
| Expert Level Field Service Engineer II | $89,975 |
| Entry Level | 4% |
| Mid Level | 4% |
| Senior Level | 0% |
| Top Level | 5% |
| Experienced | 5% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of January 01, 2025, our research reveals a significant shift in Field Service Engineer II compensation over the past six years. For example, the median salary increased from $67,968 in 2023 to approximately $66,990 in 2024. (For a detailed analysis of Field Service Engineer II salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Field Service Engineer II information for you to search for. Click on search button below to see Field Service Engineer II job openings or enter a new job title here.
Here are companies hiring for Field Service Engineer II and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $85,757 | 68.8% | ||
| Bonus | $2,644 | 2.1% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $6,763 | 5.4% | ||
| 401K/403B | $3,713 | 3.0% | ||
| Disability | $1,768 | 1.4% | ||
| Healthcare | $8,352 | 6.7% | ||
| Pension | $4,774 | 3.8% | ||
| Time Off | $10,880 | 8.7% | ||
| Total Compensation | $124,650 | 100% | ||
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 0.7% |
| High School | 19.7% |
| Associates | 27.8% |
| Bachelors | 44.8% |
| Masters | 7.0% |
What Am I Worth?
The average annual salary of Field Service Engineer II is $85,757. In case you are finding an easy salary calculator, the average hourly pay of Field Service Engineer II is $41; the average weekly pay of Field Service Engineer II is $1,649; the average monthly pay of Field Service Engineer II is $7,146.
A Field Service Engineer II's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Field Service Engineer II earns the most in San Jose, CA, where the annual salary of a Field Service Engineer II is $107,625.
The highest pay for Field Service Engineer II is $103,777.
The lowest pay for Field Service Engineer II is $69,965.
Field Service Engineer II provides on-site support and technical assistance with various products or equipment. Installs, troubleshoots, and provides routine maintenance to products/equipment to ensure proper function and maximize uptime. Being a Field Service Engineer II identifies, analyzes, and repairs product failures and replaces and installs new components or parts as necessary. Inspects and tests completed work to ensure the service meets quality and safety standards. Additionally, Field Service Engineer II develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product/equipment features or issues and escalates complex problems as necessary. Performs start-up testing and customer training on features and the general maintenance of products. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Field Service Engineer II typically requires 2-4 years of related experience.
Specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Repairing: To put something that is damaged, broken, or not working correctly, back into good condition or make it work again.
Customer Satisfaction: Customer satisfaction (often abbreviated as CSAT, more correctly CSat) is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." The Marketing Accountability Standards Board (MASB) endorses the definitions, purposes, and constructs of classes of measures that appear in Marketing Metrics as part of its ongoing Common Language in Marketing Project. In a survey of nearly 200 senior marketing managers, 71 percent responded that they found a customer satisfaction metric very useful in managing and monitoring their businesses. It is seen as a key performance indicator within business and is often part of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.
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We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
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