Administrator Office

Covia is a leading supplier of minerals and material solutions to the industrial and energy markets. Covia’s rich legacy includes many achievements across industries and capital success through partnership. Our ability to deliver the right product, to the right place, at the right time, is unmatched. Just as strong is our commitment to building partnerships that help our customers succeed.

Quality and innovation are at the foundation of Covia; but our real strength is our people. Covia employs a diverse and highly skilled team of professionals to convert natural minerals into engineered solutions for our customers. Every member of our team has a valuable opportunity to help shape our future and make a positive impact on the world around us through our commitment to the locations where we live and work.

COVIA IS COMMITTED TO EMBRACING AND PROMOTING DIVERSITY AND INCLUSION (D&I) WHERE WE WORK, WITH WHOM WE DO BUSINESS, AND WHERE WE LIVE.  We strive to create an inclusive culture where diversity is valued and respected and where all feel included and engaged. We are intentional in our efforts to bring Team Members together and create opportunities to contribute their unique skills, experiences and perspectives in the pursuit of Covia’s business growth objectives.  Enabling all Team Members to perform at their best while being themselves is fundamental to the Clearly Covia Values and Culture.

Covia is looking for a dynamic Office Administrator who will positively impact the Operations team at its Guion, AR location.  The Office Administrator is responsible for performing administrative, payroll, and shipping duties for the Guion Plant. This role accomplishes specific assigned functions and tasks while assisting the Operations Manager with various administrative details.

 The successful incumbent will have the following Key Accountabilities:

• Coordinate and maintain effective office procedures and efficient workflow.
• Implement Corporate and plant-specific policies and procedures.
• Greet and direct visitors and telephone callers to the appropriate person(s) as circumstances warrant.
• Take action authorized during the Plant Manager’s and/or Operations Manager’s absence to see that matters requiring attention are referred to the delegated authority or handled in a manner to minimize the effect of the Plant Manager’s and/or Operation Manager’s absence.
• Keep knowledgeable of Covia’s computer systems and software programs. Maintain computer security by using appropriate back up procedure and anti-virus software.
• Maintain appropriate records and manage them according to policy. Periodically purge files according to the Records Retention Policy and Procedure.
• Function as the primary contact for customers calling the plant. Take and process orders.  Maintain a phone log of customer conversations.  Serve as liaison with Corporate Customer Service to provide customers with needed support and processing of orders.  Deal directly with Sales and/or customers to assure timely shipment of orders. 
• Plan and schedule rail shipments. Work with rail service and Distribution to assure timely placement of empty cars and pulling of loaded cars.  Keep records of incoming and outgoing cars.  Arrange transportation for plant arranged shipments. Resolve problems with carriers.
• Work with the Operations Manager and Production & Shipping Supervisors to establish load out and shipment schedules.
• Update and maintain appropriate sections of the GLS database.
• Bill customer shipments and post using the Borque system. Train backups so that they are capable of billing cars on weekends or in times of absence.
• Compile daily, weekly, monthly, and annual reports of shipments and production as required.
• Prepare weekly and month end shipped and produced tonnage reports.
• Schedule and coordinate Weekly Planning meetings.
• Provide input to resolution of customer complaints, root cause analyses, and corrective actions.
• Aid in completing employee related functions in Covia’s HRIS system.
• Administer hourly payroll including input, transmission, and reconciliation.
• Maintain and oversee plant petty cash fund.
• Participate in the plant’s annual process assessment.
• Serve as a member of the plant’s Steering Team.
• Accept responsibility without direct supervision.
• Complete assigned projects in a timely fashion.
• Perform other duties as assigned and/or as judgment or necessity dictates.

The successful incumbent will have the following Minimum Qualifications:

• High school diploma or equivalent required
• 3 to 5 years of general administrative or reception experience required
• Knowledge of MS Word and Excel
• Computer skills demonstrated through prior work experience
• Preference given to prior experience working in ERP system
• Preference given to candidates with AA or AS degree
• Strong decision making and problem-solving skills
• Excellent communication skills, both written and verbal
• Pleasant, professional manner

Benefits:

• Excellent Healthcare Benefits – medical, vision, dental
• 401K with company matching
• Vacation Paid Holidays
• Disability, Life / AD&D, and Long Term Care Insurances
• Employee Assistance Program           

At Covia, we strive for and support a diverse workforce as we firmly believe this lays the foundation of our success.  Our compelling culture supports inclusion, individuality, and respect within the workplace.  We are committed to providing employment opportunities to the most qualified candidate based on work-related factors and without regard to non-work-related factors including race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, or veteran status.

The organization offers competitive salaries, advancement opportunities, and a full range of benefits. 

An Equal Opportunity Employer

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