What are the responsibilities and job description for the Deli Manager position at Cox Oil Co.?
Key Competencies
The list of requirements, duties and responsibilities is not exhaustive but is the most accurate list for the current job. Management reserves the right to require that other tasks be performed when the circumstances of the job change. (For example, in the event of emergencies, change in personnel, work load, or technical development.)
*The Deli Manager at times may operate a register so please review Little General Associate Job Description also.Please add this to all of their job descriptions.
Cox Oil Co. and Maverick Inc. participate in E-Verify. To find out more information click here.
- Strong leadership
- Great communication and customer service skills
- Planning and Organizing
- Problem analysis and problem solving
- Delegating tasks and responsibility
- Coaching and motivating staff
- Flexible, Dedicated, and Honest
- Customer Service
- Greet customers---Smile, be friendly, and offer prompt service.
- Stay up to date on all promotions and special offers.
- Teach and practice suggestive selling.
- Answer phone according to policy.
- Develop staff to maximum potential.
- Bookkeeping
- Properly clock in and out in accordance with the schedule posted.
- Record all cook and waste properly on the cook and waste sheet.
- Maintain a 60% deli gross week to week.
- Maintain a 15% - 18% deli waste week to week.
- Order all items needed for the deli to maintain and run properly.
- Key in cooked and waste sheets daily.
- Key in any deli invoices and balance daily.
- Complete deli analysis sheets daily and address any issues.
- Complete the deli daily purchases by associates form and watch video.
- Count inventory weekly and key into computer.
- Maintain awareness of local competitors and report to the Manager.
- Review performance data (Sales, Gross Profits, and Expenses) to monitor and measure productivity, goal progress, and activity levels.
- After completing closeout e-mail numbers to supervisor and designated office staff.
- Housekeeping
- Maintain a neat, tidy, and orderly work area.
- Sweep and mop floors in deli area, coolers, and freezers.
- Clean shelving and racks in deli area, cooler, and freezers.
- Clean cookers thoroughly.
- Clean walls and ceiling to prevent grease build up.
- Clean sinks thoroughly and clean out grease trap where applicable.
- Change oil in cookers periodically when needed.
- Keep breading containers clean and breading sifted.
- Wash all dishes from days use.
- Take trash out to the dumpster.
- Deli case has to be cleaned inside and out. Pans cannot be yellowed and glass must be streak free.
- Check equipment and temperatures daily.
- Evaluate the overall deli appearance and delegate work duties to staff accordingly.
- Stocking
- Stock items from the freezer to cooler as needed.
- Put up any delivery trucks that arrive after being checked in properly.
- Rotate all products in cooler when truck arrives. New product goes under the old product. Always face labels outward for easy visibility.
- Change syrup box or CO2 tanks for fountain drinks.
- Keep fast food area stocked with coffee, tea, alligator ice, and condiments.
- Keep sauce condiments and deli bags stocked by the register for fast customer service.
- Be able to read, understand, and write the English language at the eighth grade level.
- Be able to perform arithmetical calculations at the eighth-grade level in order to be able to make change, complete shift reports, account for a variety of products during vendor check-in, and figure gross margin.
- Be able to have sufficient visual acuity to check identification and process money orders.
- Be able to read and understand instructions for operating electronic cash register, all deli equipment, and etc.
- Be able to lift up to 50 lbs. and carry cases of potatoes, chicken, and jugs of oil.
- Be able to stock shelves and coolers
- Be able to react to a fire by lifting a fire extinguisher weighing 15 lbs. and moving it to the fire area.
- Be able to tolerate exposure to gasoline fumes and cleaning products.
- Be able to climb a ladder and work off of it.
- Be able to sweep and mop floors, dust shelves, and lift and carry trash containers and place in an outside bin.
- Be able to clean the parking lot and grounds surrounding the store.
- Be able to work in a freezer at a temperature of -10 degrees up to 5 minutes at a time.
The list of requirements, duties and responsibilities is not exhaustive but is the most accurate list for the current job. Management reserves the right to require that other tasks be performed when the circumstances of the job change. (For example, in the event of emergencies, change in personnel, work load, or technical development.)
*The Deli Manager at times may operate a register so please review Little General Associate Job Description also.Please add this to all of their job descriptions.
Cox Oil Co. and Maverick Inc. participate in E-Verify. To find out more information click here.
Front of house
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Back of House
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