Retail Store Manager

At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.

Keep reading to learn more about this opportunity to join the Cox family of businesses.

The Retail Store Manager I is responsible for managing all store operations including a team of sales and sales support employees with the focus of driving sales of Cox Services while keeping a laser focus on efficient operations to ensure maximum profitability.  Proactively monitors store revenues, store operational targets, customer satisfaction, inventory and shrink.  Responsible for assessing local competitors, their assortments, and pricing trends to ensure their store remains consumer relevant and competitively positioned.    

This is the perfect career opportunity for sales-driven individuals with an entrepreneurial spirit. Keep reading to learn more and apply today!  

What’s In It for You 

At Cox, we reward you with meaningful benefits.  

First, we offer a competitive compensation package, 401(k) with a generous company match, comprehensive healthcare DAY ONE, life, and disability benefits, plus numerous other benefits, including FREE Internet, cable and other discounted services, adoption assistance, pet insurance, and discounts on travel and cars! 

We value people more than technology. That means you’ll work within a culture and with a team that values your experience, your contributions, and you – yes, you - as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day.  We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so. 

We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. You’ll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more. 

What You’ll Do 

• Hires, trains, developments and handles performance management with store staff 
• Sets performance goals and objectives for the team as well as individual employees 
• Facilitates weekly sales meetings to ensure sales associates are aligned to corporate initiatives, including customer and product strategies 
• Manages against individual store revenue, operational, and customer satisfaction targets 
• Monitors Shrink at Store level, conducts exception analysis and takes action 
• Assesses local competitive assortment and pricing trends and escalates competitive discrepancies to leadership 
• Creates store labor plans based on corporate guidelines, seasonality, and anticipated customer demand 
• Oversees daily cash handling and accounts payable 
• Partners with Corporate Cox to identify traffic trends to ensure consistency with inventory requirements  
• Oversees store and sales floor inventory to ensure alignment with corporate store design strategy 
• Performs other duties as required.  

Qualifications:

Minimum  

• 7 years relevant work experience (Certification may be required in some areas; Time may be credited for college coursework in applying experience requirements) 
• 5 years' retail sales experience 
• Experience managing P&L statements/budgets   

Preferred 

• BA/BS in business or related field  
• 3 years retail management with supervisory experience   
• Previous wireless retail experience  
• Willingness to work a flexible work schedule which may include evenings, weekends, and holidays    
• Willingness to travel    
• Valid Driver’s License with driving record that meets Cox standards   

Join the Cox family of businesses and make your mark today! 

Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com. 

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).  For more details on what benefits you may be offered, visit our benefits page.  

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.